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by Chris Durst Aug. 27, 2025
| We’ve curated this job from the employer’s site. We’re not affiliated with the company and don’t post jobs on their behalf. All job listings link directly to the company’s own application page or career site. As we write, this job listing is online, and applications are open. However, positions fill rapidly, so apply or share promptly if you’re interested! |
Explore the $78,750/Yr. Remote Customer Support Specialist II Position
Are you excited about the prospect of earning up to $78,750 per year while working remotely as a Customer Support Specialist II? Exact Sciences, renowned for their innovative cancer screening solutions, is seeking motivated individuals to join their team in this dynamic role.
Dive into a Rewarding Career in Remote Customer Support
The role of a Remote Customer Support Specialist II at Exact Sciences involves offering crucial support to healthcare providers and internal sales teams. Your day-to-day tasks will include handling inbound and outbound calls, responding to emails, and resolving any issues that arise. This position offers a chance to make a meaningful impact while supporting a critical healthcare mission.
To qualify, candidates need at least a high school diploma or GED and a minimum of three years of experience in customer service—preferably within a healthcare call center. Experience in a similar role focusing on exceptional customer service is essential.
Key Responsibilities of a Customer Support Specialist II
- Manage incoming and outgoing calls efficiently.
- Handle voicemail and email inquiries promptly.
- Troubleshoot and resolve issues for sales teams and providers.
- Collaborate with team members to identify areas for process improvement.
- Keep abreast of sales policies and strategies.
Exciting Work Schedule and Tasks
The position offers flexible shifts, ranging from early mornings to afternoon slots, allowing you to find a schedule that suits your lifestyle:
- 6:00am-2:30pm
- 7:00am-3:30pm
- 8:30pm-5:00pm
The Customer Support Specialist II holds a crucial role within Exact Sciences, with responsibilities that extend to cross-functional collaboration and unique project initiatives, emphasizing teamwork and innovation.
Qualifications to Join the Team
- High School Diploma or GED required.
- Three years of experience in customer service, especially in healthcare.
- Legal authorization to work in the United States.
Consider These Preferred Qualifications:
- An Associate’s degree in a related field enhances your application.
- Experience with contact center technology is beneficial.
- Strong attention to detail and commitment to quality.
Compensation and Employee Benefits
Employees can expect a salary ranging from $46,250 to $78,750 annually, with eligibility for bonuses. Exact Sciences values their workforce, offering comprehensive benefits including paid time off, health coverage, and retirement plans.
Why Apply Today?
Stay current with the latest opportunities in remote work and apply for the Remote Customer Support Specialist II role at Exact Sciences. For more information, visit their application page. Discover other exciting work-from-home opportunities by frequently checking our Newest Jobs & Gigs page. Sign up for our Telegram channel to get job alerts tailored to your interests.
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