by Chris Durst Aug. 26, 2025
| We’re sharing this opportunity directly from Comcast’s site. We are not affiliated with Comcast nor do we post their jobs on their behalf. All applications should be submitted through Comcast’s official application page. Apply promptly as positions can fill quickly! |
Join Comcast’s Remote Team as a Customer Service Sales Representative
Comcast is seeking enthusiastic individuals for the role of Remote Customer Service Sales Representatives. In this role, you will handle inbound calls and offer comprehensive support to Comcast customers. This includes resolving technical issues, addressing product or billing inquiries, and meeting customer needs effectively.
Ideal candidates will exhibit strong communication abilities, problem-solving skills, and demonstrate an ability to engage with customers positively over the phone. The initial compensation is $16.00/hour with a potential for a 5% quarterly bonus. Additionally, you can earn uncapped commissions based on sales performance.
What the Role Entails
As a pivotal team member, your responsibilities involve shift work, managing calls, and ensuring customer satisfaction. You must be adaptable to various schedules as determined. Key duties include:
- Cultivate positive connections with customers while promoting Comcast’s values, using effective problem-solving and communication skills.
- Ensure clients receive a seamless and supportive customer service experience.
- Address inquiries related to technical support, equipment, and billing confidently and accurately.
- Offer additional products and services that suit customer needs.
Core Responsibilities for Success
- Troubleshoot and resolve technical and account-related issues using available resources.
- Follow comprehensive troubleshooting processes and produce work orders as needed.
- Enhance customer satisfaction using your knowledge of the competitive landscape, services, and products.
- Suggest suitable product solutions while ensuring first-call resolution through effective listening and communication.
Expectations for Comcast Employees
- Operate according to Comcast’s guiding principles while prioritizing the customer experience.
- Pursue continuous learning and advocate for Comcast’s technology and services.
- Contribute to a diverse and inclusive workspace, enhancing community and team collaboration.
Competitive Compensation and Benefits
The base pay for this role is $16.00/hourly, complemented by a 5% quarterly bonus and the opportunity for uncapped commissions. Comcast also offers a comprehensive benefits package, ensuring you have the support you need in all aspects of life.
How to Move Forward
Note: We do not manage applications or hiring processes for positions shared on our site. We serve as a resource to connect you with valuable opportunities.
CLICK HERE for full details and to apply for the Remote Customer Service Sales Representative position. For more opportunities like this, explore our Newest Jobs & Gigs page. Join our free Telegram channel for the latest job updates. Good luck in your work-from-home journey!
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