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Remote Customer Care Representative Ruggable
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by Chris Durst Aug. 6, 2025
| We’ve highlighted this opportunity from the employer’s website. We’re independent and do not represent the company in any official capacity. All links direct you to the company’s application page.Currently, this job post is available, but positions may fill quickly. If this interests you, apply or share soon! |
Explore Remote Customer Care Careers at Ruggable
Are you seeking fulfilling work-from-home opportunities? Ruggable, renowned for their revolutionary washable rugs, is searching for Remote Customer Care Representatives. In this dynamic role, you will engage with customers through phone, email, and chat, addressing inquiries about returns, cancellations, exchanges, and product details. Furthermore, by utilizing professional communication skills, you’ll enhance customer experiences significantly.
Applicants should exhibit excellent written and verbal skills and a solid ability to address phone inquiries empathetically. Proficiency in spreadsheet tools like Google Sheets and Microsoft Excel, along with a collaborative team spirit, is valued. Familiarity with e-commerce platforms such as Zendesk and Shopify is advantageous but not mandatory.
Ruggable offers a competitive wage of $17.50 per hour and a comprehensive benefits package. Importantly, the hiring process is open across the United States, with no restrictions on applications based on location.
What Does a Remote Customer Care Representative Do?
Ruggable seeks enthusiastic full-time Customer Care Representatives to join their North American team. As a representative, you’ll connect with customers, fostering positive interactions through various communication channels such as phone, email, and chat. Ideal candidates have substantial customer service experience, a cheerful demeanor, and thrive in dynamic environments.
Key Responsibilities
- Serve as Ruggable’s ambassador, delivering outstanding service through phone, email, and chat.
- Efficiently resolve a range of customer queries, including those related to orders and product guidance.
- Become a product specialist, staying well-versed in the company’s offerings and website functionalities.
- Proactively communicate with management to elevate customer satisfaction by offering innovative solutions.
Skills and Experience
Essential Requirements:
- Exceptional written and verbal communication abilities.
- Empathetic, engaging customer interactions over the phone.
- Efficiently handle chat inquiries, offering concise resolutions.
- Competency in spreadsheet applications like Google Sheets and Microsoft Excel.
- Team-oriented with adeptness in multitasking and attention to detail.
Preferred Qualifications:
- Prior experience with e-commerce platforms, including apps.
- Knowledge of software like Zendesk and Shopify.
Remuneration and Advantages
- Starting salary of $17.50 per hour.
- Includes employer matching (up to 3% of base salary) for a 401K plan.
With 40 hours expected per week, Ruggable provides competitive pay along with attractive benefits packages.
Application Process
(Note: Rat Race Rebellion solely functions as a job board and offers no involvement in hiring processes.)
CLICK HERE for full details and to apply for this Remote Customer Care Representative position. Discover additional roles on our Newest Jobs & Gigs page. To receive updates on similar opportunities, subscribe to our free Telegram channel. Best of luck with your work-from-home endeavors!
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