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Remote Fan Support Specialist Tixr(1)
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by Chris Durst – May 5, 2025
| As we write, this job listing is available online, and applications are open. However, roles can be filled anytime, so apply or share quickly if interested! We do not participate in the hiring processes of other companies. Please contact them directly if you encounter issues. Best of luck, and may you soon enjoy the comfort of working from home! |
Unlock Opportunity: Join Tixr as a Remote Fan Support Specialist
Tixr, a dynamic platform specializing in online event ticketing, is currently hiring for a Remote Fan Support Specialist role. This $19-$21/hr. job offers you the chance to engage with fans, providing customer service and bridging the gap between them and the Tixr team.
Exploring the Role of a Remote Fan Support Specialist
The position primarily revolves around handling customer inquiries and staying knowledgeable about Tixr’s platform features. While weekend support is mentioned, specific hours remain unspecified. Ideal candidates bring customer service experience, organization, and communication skills. Luckily, this opportunity is open nationwide without state restrictions, and no college degree is required.
Compensation for this remote position is competitive, starting at $19-$21/hr. Benefits offer health, dental, vision, 401(k), and unlimited Personal Time Off (PTO).
Why Tixr? The Appeal of a Fan Support Specialist Job
Working with Tixr means engaging with a broad clientele, from exclusive venues to major festivals. The Client Success team plays a crucial role in customer satisfaction and product value maximization, fostering long-term partnerships. The work environment is 100% remote, with the autonomy of West Coast hours.
Responsibilities and Expectations
- Respond to customer service inquiries daily
- Analyze support trends for product improvement insights
- Document client policies for events
- Serve as a bridge between fans and the Tixr team
- Stay updated on Tixr’s features as a product expert
- Maintain clear communication with customers
Qualifications and Requirements
- 2+ years in customer support
- Organized and detail-oriented in fast-paced settings
- Strong written and verbal communication skills
- Passion for technology and live events
- Problem-solving and exceptional service skills
- Experience in SaaS or e-commerce is beneficial
- Knowledge of HubSpot
Rich Benefits: Compensation & Work Culture
- $19-$21/hr. for part-time, weekend support
- Completely remote within USA time zones
- Health benefits with $0 premium, dental and vision plans
- Unlimited PTO, holidays, and paid birthday off
- 401(k) plan
- Fun and inclusive work environment
- Access to incredible events!
How to Apply
Remember that Rat Race Rebellion does not handle applications. We’re simply a job board and blog.
CLICK HERE for full details and to apply for this Remote Fan Support Specialist position. For more opportunities, explore our Newest Jobs & Gigs page. Be the first to know about similar roles by joining our free Telegram channel. Good luck on your remote work journey!
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