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Remote Clinical Drug Screening Associate

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by Chris Durst     Sept. 12, 2024

This job posting is currently active, and applications are being accepted. If you’re interested, act fast to apply or share! We do not participate in HR processes for external companies. Please reach out to them directly if you have any issues during the application process. Good luck finding your remote job!

Join Workit Health as a Remote Clinical Drug Screening Associate

Workit Health, a leader in telemedicine for opioid and alcohol treatment, seeks to fill a Remote Clinical Drug Screening Associate role on their team. This position plays a crucial part in supporting a harm reduction strategy in substance use disorder treatment, and no college degree is required.

In this position, representatives will provide customer service via chat, email, and phone to diverse clients. Comfort in seeking help when needed is essential in this role.

The compensation for this position falls within a range of $20-$21 per hour.

Workit Health boasts a robust benefits package, including five weeks of paid time off, comprehensive health coverage, dental and vision plans, and more—making it an appealing opportunity for prospective applicants.

People in recovery are particularly encouraged to apply, as Workit Health prioritizes hiring individuals with lived experience in addiction recovery.

Overview of Workit Health and the Role

As a trailblazer in on-demand telemedicine, Workit Health focuses on evidence-based care that emphasizes harm reduction. Their programs merge clinical expertise with essential resources like FDA-approved medications and interactive recovery communities. The telemedicine model helps eliminate treatment barriers and offers individuals the chance for long-term recovery without major life disruptions.

As the company grows, so does its need for compassionate and dedicated team members who are aligned with its mission to provide accessible, stigma-free care for addiction.

Key Responsibilities for Remote Clinical Drug Screening Associates

Clinical Drug Screening Associates are tasked with ensuring a top-tier member experience for drug screening needs while adhering to approved protocols and maintaining exceptional customer service standards. A commitment to harm reduction in substance use disorder treatment is vital for success in this role.

Main Responsibilities

  • Deliver outstanding member experiences throughout their care journey with Workit Health.
  • Conduct virtual drug screenings professionally and impartially.
  • Provide guidance and support for members navigating their drug screening processes.
  • Help members understand their drug screening choices and troubleshoot barriers.
  • Ensure accurate communication with members via phone, chat, and email in alignment with the company’s mission and values.
  • Protect member privacy by following Workit Health and HIPAA guidelines when handling sensitive information.
  • Foster empathy, respect, and compassion in all member interactions.

Required Qualifications

  • A commitment to exceptional internal and external customer service.
  • Experience interacting with diverse populations.
  • A background in healthcare is strongly preferred (1+ years).
  • Willingness to seek guidance and support anytime.
  • Familiarity with addiction recovery processes and harm reduction is a plus.
  • A high degree of attention to detail.

Employee Benefits Overview

  • Five weeks of paid time off (PTO), inclusive of your birthday, two mental health days, and two floating holidays.
  • Eleven paid holidays annually.
  • Comprehensive health, dental, vision, and pharmacy insurance tailored to family needs.
  • Above-market company contributions to dependent health premiums (65%).
  • Twelve weeks of paid parental leave after one year of service (maternity, paternity, adoption, etc.).
  • 401(k) plan with employer matching options.
  • Flexible spending accounts (FSA) for healthcare and dependent care.
  • Opportunities for flexible scheduling for all employees.
  • Employee assistance programs, providing financial coaching and counseling.
  • Support for professional development tailored for healthcare providers.
  • Fully remote positions across the organization.
  • Engagement in vibrant cultural initiatives and employee resource groups.
  • A team committed to addressing health disparity issues within addiction treatment for underserved communities.

Individuals with personal recovery experiences are highly encouraged to apply for this role.

Application Process

Please note that Rat Race Rebellion does not handle application processes for the jobs listed on our site. We serve as a job board and blog.

CLICK HERE for full details and to apply for the Remote Clinical Drug Screening Associate position. To discover more job opportunities, visit our Latest Job Listings page. To be the first to get updates on similar jobs, join our free Telegram channel. Good luck as you embark on your work-from-home journey!

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