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Fixing Padding Issues in Outlook

From unsupported background images to alignment issues and pesky white lines, Outlook seems to harbor numerous challenges for email developers. Resolving padding truncation in Outlook, among these, is a frequent headache many face.

Outlook’s reputation precedes it, known for engaging the loudest community forums with endless threads of frustrated email developers sharing their woes. If you’ve dealt with Outlook issues before, you know that just when you find a solution, another problem appears. Today, we’ll dive into resolving padding truncation in Outlook, a cheeky new arrival to the list of Outlook head-scratchers.

Padding truncation can ruin the best-designed emails. This issue typically crops up when email content gets cut off on the right-hand side when viewed in Outlook, though the overall width of the email remains preserved. Let’s explore how to resolve this troubling problem.

Understanding the Padding Truncation Issue in Outlook

Recently, many email clients observed a problem where email content was truncated on the right-hand side when viewed in Outlook. This issue appears to be device-specific and does not affect all users. The truncated padding impacts only the inner part of the email, while the outer body remains undisturbed.

Here’s a visual representation of the problem:

In these scenarios, increasing the padding can prevent the truncation, as it often relates specifically to content spacing rather than a broader structural problem.


It’s [Outlook] a playground where a perfectly aligned button becomes a badge of honor, and a table that refuses to cooperate transforms into a testament of our problem-solving skills.

– Alex Ilhan, email developer, on Email Acid

Effective Solutions for Resolving Padding Truncation in Outlook

To address this issue, we explored increasing the right-side padding by 10-15px based on the cropped portion. This method resolved the problem, ensuring the content displayed correctly.

However, this introduced the ‘word-break’ issue, where words split across lines with hyphens. We tackled this by adding the CSS style “word-break: keep-all;”, preventing unwanted word breaks and maintaining proper email appearance.

fixing padding truncation in Outlook

Implementing these changes resulted in a visually correct and client-approved template.

                
                    
                        Body copy text goes here where you can edit your content and test it.
                    
                
            

Here’s the visual result post-fix:

resolved padding truncation in Outlook


Think of coding for Outlook as a puzzle waiting to be solved, and you may find yourself loving Outlook and all of its quirks.

– Carin Slater, Email and Content Growth Marketing Manager at Litmus

Gain More Insights into Outlook Email Development

If you need further assistance with Outlook, visit our Outlook section where we tackle a variety of common and not-so-common challenges. To bolster your email marketing strategies, Click Here For More Email Marketing tips and strategies.

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