Remote Customer Experience Associate – $24/Hour

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Remote Customer Experience Associate – $24/Hour

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by Chris Durst       June 17, 2025

Currently, this exciting opportunity for a Remote Customer Experience Associate at Alma is available. Since positions can be filled quickly, we encourage you to apply or share the information as swiftly as possible. For application issues, please contact the company directly. Best of luck!
 

Join Alma as a Remote Customer Experience Associate

If you’re seeking a meaningful remote job, consider the role of Remote Customer Experience Associate at Alma. In this position, you’ll provide compassionate support to mental health providers and clients via phone, email, and chat. You’ll become an expert on Alma’s services to answer inquiries effectively.

To be successful, candidates should possess at least one year of customer support experience, showcase excellent communication skills, and demonstrate an ability to balance empathy with practical expertise. This position offers a competitive hourly rate of $24, alongside a comprehensive benefits package.

Key Responsibilities as a Remote Customer Experience Associate

Alma is committed to delivering empathetic and high-quality support. As a Customer Experience Associate, you’ll facilitate smooth interactions across various communication channels. Candidates should be organized, solution-focused, and capable communicators, adept at translating complex processes into simple, customer-friendly solutions. You’ll serve Monday through Friday or Sunday through Thursday, requiring full availability.

Start Date: 7/22/2025

Your Role and Impact

  • Provide exceptional support through various channels, guiding customers through Alma’s processes efficiently.
  • Enhance your expertise with Alma’s systems and services, ensuring consistent and informed customer interactions.
  • Simplify complex procedures into understandable terms for customer clarity and ease.
  • Investigate and resolve customer issues with thoroughness, maintaining high standards of service.
  • Balance the quality of service with productivity, meeting benchmarks for satisfaction and responsiveness.
  • Engage in continuous learning to stay informed on Alma’s evolving offerings and customer needs.

Who You Are

  • Possess 1–2 years of relevant customer support experience.
  • Exhibit strong communication skills, both written and verbal.
  • Demonstrate the ability to empathize with customers while providing accurate information.
  • Maintain organization and efficiency, managing high workloads effectively.
  • Familiarity with systems like Zendesk is advantageous.
  • Exhibit critical thinking and sound judgment for policy-consistent solutions.
  • Thrive independently and collaboratively within a team-oriented environment.
  • Continuously seek opportunities for personal and professional growth.
  • Align with Alma’s mission to improve mental health access and reflect this in every interaction.

Compensation and Benefits

  • Fully remote work environment
  • Comprehensive health insurance plans
  • 401K and various financial benefits
  • Monthly stipends for therapy, wellness, and co-working spaces
  • Paid holidays and volunteer days
  • Flexible PTO system

Explore this rewarding opportunity at Alma and apply today!

How to Apply

Note: Rat Race Rebellion does not participate in the hiring process. Please contact Alma directly for any inquiries.

CLICK HERE for full details and to apply for this Remote Customer Experience Associate position. Discover additional opportunities on our Newest Jobs & Gigs page. Join our free Telegram channel for updates. Best of luck in your remote work journey!

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How AI Boosts Speed & Success for Creators and Marketers [Data]

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How AI Boosts Speed & Success for Creators and Marketers [Data]

How Creators and Marketers Leverage AI for Success

As AI revenue in marketing is set to surpass $107.5 billion by 2028, it’s clear that AI is reshaping content marketing. Creators and marketers actively use AI to boost productivity and enhance success.

Understanding AI in Content Marketing

AI in content marketing blends technology and creativity. It uses data analysis and language comprehension to craft, publish, and distribute engaging content. This integration enhances reach and effectiveness.

Top Ways AI Transforms Marketing

AI-Powered Content Creation

In our recent survey, 55% of marketers cited AI’s pivotal role in content creation. Text-based content, though challenging for many, sees a transformation as AI scales it effectively. Sim Aulakh, from EstablishCred, notes that AI personalizes compelling stories that enhance brand credibility. However, it’s vital to adapt AI outputs to align with your brand’s voice and identity. Editing remains crucial as only 7% of marketers use AI-generated text unaltered. By revising AI content, marketers save time while maintaining quality.

AI in Marketing Research

Effective marketers excel in research. AI tools expedite this by analyzing trends and keywords swiftly. Tools like HubSpot’s AI Search Grader provide actionable insights, positioning teams to make quicker, informed decisions. Enhanced research translates to strategic content planning.

Conversational Marketing with AI

Many consumers prefer AI chatbots for quick answers. Automated tools offer real-time engagement, crucial for businesses with limited resources. HubSpot’s use of chatbots exemplifies this, delivering content and addressing queries. Platforms like Drift and Slack enable seamless integration of chatbots into your marketing strategy.

Challenges and Considerations of AI Use

While AI boasts numerous benefits, it presents challenges like data quality, potential plagiarism, and bias. AI-generated content sometimes relies on internet-sourced data, risking inaccuracies and bias. Transparency and data privacy are also concerns, with 41% of marketers prioritizing these in evaluating AI tools.

Embracing AI in Content Marketing

Professionals leverage AI to streamline workflows and enhance content quality. For instance, tools like Kive.ai and ChatGPT assist in creative processes, from idea generation to script writing. Moreover, AI aids in editing, as seen with HubSpot’s Content Writer tool.

Future of AI in Marketing

AI won’t replace human creativity but will enhance it. Nima Olumi of Lightyear Strategies forecasts AI as a tool to boost creators’ productivity. Embrace AI to stay competitive and explore applications like Open.ai to discover their full potential.

Making AI Work for You

Explore and integrate AI to optimize your marketing efforts. Creators like Olumi and Aulakh leverage AI for efficiency, proving its value across industries. Use AI as a collaborative partner to remain indispensable in the rapidly evolving market landscape.

For more marketing tips and strategies, click here.

Marketing to Passive Audiences: Engaging Non-Clickers

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Marketing to Passive Audiences: Engaging Non-Clickers

Marketing to people who consistently open your emails but never engage by clicking—those silent observers on your subscriber list—presents a unique challenge. These individuals, often termed “quiet readers,” are not interacting with your content in measurable ways, yet their consistent attention can be a goldmine for marketers. Learning how to successfully market to those who’ve never clicked but never left can unlock new potentials for your email campaigns.

In this guide, we will delve into understanding these quiet readers and reveal strategies to turn them into active participants.

Identifying Quiet Readers in Your Audience

Before implementing strategies to engage quiet readers, it’s crucial to know who they are. Quiet readers are subscribers who:

  • Regularly open your emails but avoid further engagement with links or CTAs.
  • Skim the content, checking preheader text without delving deeper.
  • Remain subscribed due to passive interest in your brand.

Despite their silent presence, these subscribers indicate potential, as their actions suggest curiosity or latent interest in what you offer.

Understanding the Reasons Quiet Readers Remain on Your List

Unlocking the potential of quiet readers requires understanding why they engage superficially. Here are some highlights:

  1. Passive Interest: They may not unsubscribe due to occasional interest or habit.
  2. Email Overload: The flood of daily emails makes it hard for them to engage actively despite opening.
  3. Content Mismatch: The current content may not resonate enough to inspire clicks.
  4. External Distractions: They’re often multitasking, which limits their attention span.

These barriers, though challenging, are not insurmountable. With strategic targeting and content adaptation, quiet readers can transition into more engaged followers.

Free Resource

The Fundamentals of Email List Management: Tips and Best Practices

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Strategies to Engage Silent Email Subscribers

Knowing your quiet readers isn’t enough—you must activate them. Here are effective strategies to market to those who’ve never clicked but never left.

1. Enhance Your Email Content Strategy

To capture the interest of quiet readers, consider refining your email content:

  • Personalization: Move beyond names. Utilize dynamic content tailored to their interests, making emails more relevant.
  • Concise Messaging: Clear, direct, and visually appealing emails can make CTAs irresistible.
  • Storytelling: Entice them with relatable narratives to spark emotional engagement.

2. Rethink Subject Lines and Timing

Subject lines are pivotal in grabbing attention. Test these approaches:

  • Curiosity and Humor: Craft subject lines that intrigue or amuse.
  • Timely Dispatch: Experiment with different send times to discover what resonates.

3. Launch Re-engagement Campaigns

Re-engaging silent subscribers can be achieved through targeted campaigns:

  • Re-engagement Emails: Send a series acknowledging their passivity, offering exclusive incentives.
  • Exclusive Incentives: Special deals or sneak peeks can draw their click.
  • Brand Updates: Share compelling updates that could reignite their interest.
Reconnect with Quiet Readers
Free Resource

Ghosted by Subscribers? Learn How to Re-Engage Your Inactive Email List!

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4. Utilize Dynamic and Interactive Content

Incorporate interactive elements to encourage engagement without clicks:

  • Embedded surveys or polls.
  • Personalized image or content blocks.
  • Countdowns for time-sensitive offers.

5. Maintain Your List Carefully

Quiet readers shouldn’t be hastily removed from your list. Segmenting into engaged, semi-engaged, and quiet readers allows for targeted attention and reactivation efforts before considering removal.

Audience Management
Free Resource

Smaller List, Bigger Impact: Why Removing Unengaged Subscribers Boosts Email Performance

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These “shadow segments” in email marketing may not be visibly active now, but they hold future potential. Implementing these strategies helps transform passive interest into active engagement, converting your quiet readers into a vital part of your marketing success.

Don’t let these opportunities fade away—engage your shadow segments today. Click Here For More Email Marketing tips and strategies.

Author Bio:


Natalie Slyman


by Natalie Slyman


Content Marketing Manager | Content marketing, inbound funnel, social media, email nurture | Natalie Slyman is an experienced Content Marketing Manager at Benchmark Email with a strong B2B background and a knack for crafting pillar content that boosts SEO and brand authority. She regularly shares actionable insights—from remote-work strategies to AI-powered content workflows—via blog posts and webinars tailored for busy marketers.

Understanding and Calculating Annual Income

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Understanding and Calculating Annual Income

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Understanding annual income is crucial for personal finance. It represents the total earnings an individual or business makes over a year. This encompasses earnings from wages, rental properties, interest, dividends, business profits, and retirement distributions.

Annual Income Calculation: Your Essential Guide

Ready to learn how to calculate your annual income? Let’s explore a step-by-step process.

Identifying Income Sources: The First Step

Begin by listing all potential income streams. Your list might be longer than anticipated and could include salaries or online income calculators. Consider all avenues such as:

  • Salaries and bonuses
  • Freelance work
  • Rent from properties
  • Income from interests and dividends
  • Government benefits
  • Investments and pensions
  • Alimony and child support

Also, note the payment frequency, like weekly or monthly, as it impacts calculations.

Converting Earnings: From Regular to Annual

After listing the sources, convert each to an annual amount using straightforward calculations:

  • Hourly wage: Multiply by 2,080
  • Daily wage: Multiply by 260
  • Monthly payments: Multiply by 12

These operations turn regular earnings into a clear annual figure.

Compiling the Total: Your Annual Income

Finally, sum all annualized amounts to determine your total annual income.

Comprehending Gross vs. Net Income

Gross income refers to total earnings before deductions like taxes or retirement contributions, while net income is what’s left after these deductions.

Understanding Tax Adjustments

Explore how deductions, like student loan interest, can affect your tax liability, helping to lower taxable income.

Annual Income in Practice

Annual income is pivotal in determining financial strategies, adapting to changes such as job transitions, and planning for future wealth building.

Looking to stay informed on how to better manage your finances? Click Here For More Personal Finance tips and strategies.

FAQs on Understanding Your Annual Income

  • How to confirm your annual income?
    • Use documents like pay stubs and tax returns.
  • Impact of employment changes on annual income?
    • If your salary changes, recalculate using updated figures.
  • Are windfalls like inheritance part of annual income?
    • Yes for personal calculations, but lenders may differ.
  • Annual income’s role in eligibility for benefits?
    • It varies; some programs have income limits.
  • Difference between annual and household income?
    • Household income includes all members’ earnings.

Allison Hache contributed to this article.

Our commitment is to provide accurate financial advice. Our team rigorously checks facts using credible sources. Explore our editorial policy.

8 Ways to Utilize AI in Digital Marketing [+Examples]

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8 Ways to Utilize AI in Digital Marketing [+Examples]

Harnessing AI in Digital Marketing: 8 Innovative Strategies

In today’s rapidly evolving digital landscape, using artificial intelligence (AI) in digital marketing is no longer optional—it’s essential. From automating mundane tasks to creating personalized customer experiences, AI can revolutionize marketing strategies. Let’s explore eight innovative ways to integrate AI into your digital marketing efforts, with examples of how companies are doing it successfully.

Understanding AI in Digital Marketing

AI in digital marketing leverages technology to enhance marketing strategies, optimize performance, and increase cost efficiency. By utilizing machine learning and large-language models, AI turns big data into actionable insights, automates tasks, and creates personalized content. This revolution offers a way to analyze customer behavior, predict outcomes, and enhance engagement.

Keyphrase Introduction: Making the Most of AI in Digital Marketing

Embracing AI in digital marketing means employing technology to unlock new levels of efficiency and performance. Businesses can predict trends, automate repetitive tasks, and create personalized marketing content tailored to individual preferences.

Strategic Uses of AI in Digital Marketing

Utilizing AI for Data Analytics

Making sense of vast datasets can be overwhelming. AI simplifies this by collecting and analyzing data from multiple platforms, providing valuable insights. According to a survey, 36% of marketers using AI rely on it for data analysis and reporting.

Pro tip: HubSpot’s Sales Hub offers conversational intelligence to enhance team performance.

Personalizing Content with AI

AI excels in creating and personalizing marketing content. From blog posts to social media updates, AI helps craft engaging content that resonates with your audience.

Pro tip: HubSpot’s AI-powered Content Assistant aids in generating creative content ideas.

Reducing Administrative Tasks

AI in digital marketing streamlines administrative tasks such as scheduling and summarizing meetings, freeing up time for creative endeavors.

Example: Superhuman utilizes AI to accelerate email management by providing draft replies and searching capabilities.

Enhancing Media Buying

AI optimizes media buying by selecting the best ad placements to maximize reach and ROI. Tools like Google Ads assist in automating the ad auction process.

Pro tip: Use AI to create engaging ad copy effortlessly with Campaign Assistant.

Implementing Chatbots

Integrating AI-powered chatbots enhances customer interaction, providing instant support and nurturing leads.

Example: Drift’s AI chatbot answers customer queries, even those not pre-programmed.

Real-Life Examples of AI Implementation

Netflix: Personalized Viewing

Netflix uses AI to tailor content recommendations, customizing artwork to align with user preferences, thus boosting engagement.

Spotify: Customized Playlists

Spotify analyzes user preferences to create personalized playlists and recommendations, enhancing the listener’s experience.

Amazon: Predictive Analytics

Amazon employs AI to forecast customer behavior, optimizing product recommendations and increasing conversion rates.

Pros and Cons of AI in Digital Marketing

Advantages

  1. Increased ROI: AI boosts returns by enhancing targeting and optimizing marketing efforts.
  2. Improved Efficiency: Automation reduces time spent on manual tasks, allowing marketers to focus on strategic initiatives.
  3. Enhanced Customer Experience: Personalization leads to stronger customer relationships and loyalty.

Challenges

  1. Content Quality: AI-generated content requires human oversight to ensure accuracy and relevance.
  2. Privacy Concerns: As AI collects data, maintaining compliance with privacy laws is crucial.
  3. Integration and Training: Successful AI implementation requires the right resources and education.

Building a Sustainable AI Culture

Successfully integrating AI into digital marketing involves defining clear goals, assessing data readiness, and fostering a culture of continuous learning and adaptation. Investing in tools and training paves the way for sustainable growth.

Conclusion

AI in digital marketing represents a transformative force. By combining human creativity with technological advancements, marketers can deliver more engaging and effective strategies. Embrace AI as your strategic ally and lead your marketing efforts into the future.

Click Here For More Marketing tips and strategies.

This article is optimized for search engines and reader engagement by incorporating essential SEO techniques, strategic keyphrase placement, and a clear call to action.

10 Best Refer and Earn Apps in India 2025: Easy Money-Making Tips

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10 Best Refer and Earn Apps in India 2025: Easy Money-Making Tips

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In 2025, utilizing top refer and earn apps in India is a straightforward way to make some extra money by inviting friends to explore various platforms. These applications offer practical rewards like cash, gift cards, or discounts when friends sign up and participate. With the widespread use of smartphones, it’s easier than ever for anyone to earn from home through these apps.

Ideal for students, professionals, or anyone seeking additional income with minimal effort, this guide introduces the top 10 refer and earn apps in India for 2025. Discover how they operate and how inviting friends can significantly boost your earnings.

What Makes Refer and Earn Apps So Appealing?

Refer and earn apps are mobile platforms that reward you for encouraging friends to try their services. By sharing a personalized link or code via WhatsApp, email, or social media, you receive rewards when friends engage in activities like bill payments or stock trading. Covering payments, gaming, and investments, these apps are easy to use and free to join. Earn cash, vouchers, or points that seamlessly integrate into your bank or app wallet.

ExtraPe: Shop and Earn Through Referrals

ExtraPe partners with over 1,500 stores like Flipkart, offering a distinctive refer and earn program. To embark on this journey, download the app, register, and navigate to ‘Refer & Earn’ to share your link via WhatsApp or social media. Earn up to 10% of your friends’ earnings continuously, which gets directly deposited into your bank account.
Explore ExtraPe

Google Pay: Seamless Payments and Lucrative Referral Bonuses

Google Pay stands as a popular app in India for quick UPI transactions. Access the ‘Referrals’ section within the app to share your unique link via WhatsApp or email. When a friend completes their first payment, you earn ₹301, while they receive ₹21, with both rewards transferring within seven days. There’s no cap, so referring 10 friends can earn you ₹3,010 monthly.
Click Here For More Email Marketing tips and strategies

PhonePe: Secure Transactions and Rewarding Referrals

PhonePe, renowned for UPI transactions, online shopping, and investments, offers a beneficial refer and earn program. By sharing your link via social media or messaging apps, you earn ₹100 cashback when a friend makes their first UPI payment. The potential earnings are substantial, with 20 referrals bringing in ₹2,000 monthly. This app’s reliability and efficiency make it a favored choice for easy income.

Amazon Pay: Invite Friends and Cash in on Rewards

Amazon Pay, an integral part of Amazon, allows easy payments for shopping and bills. Invite friends by tapping ‘Invite and Earn’ in the Amazon app, and share your link. Earning ₹75 per referral, you can accumulate significant income, making Amazon Pay a respectable option for additional earnings.

Paytm: Comprehensive Services with Referral Benefits

Paytm provides an all-encompassing experience from recharges to shopping, while also offering referral bonuses. Sharing your unique link earns you cashback when friends complete transactions. With unlimited referrals, potential earnings are vast with this widely used platform.

Upstox: Trade and Enjoy High Referral Returns

Known for stock and mutual fund trading, Upstox features a lucrative refer and earn program. Inviting friends to trade can yield between ₹500 to ₹1,200 per referral, deposited into your bank. This high-earning potential is a draw for those interested in financial growth.

PaisaWapas: Cashback Savings and Referral Earnings

PaisaWapas focuses on cashback from online shopping and offers a straightforward refer and earn plan. Sharing your link can earn you ₹50 per friend, with potential for further earnings through transactions.

MPL: Enjoy Games and Referral Benefits

The Mobile Premier League offers engaging games like Ludo, coupled with a robust referral program. Share your code, and when friends join, earn ₹75 plus a bonus up to ₹10,000. Referrals can significantly boost income, making MPL both entertaining and profitable.

Zerodha: Endless Earnings Through Stock Trading

As a prominent stock trading app, Zerodha provides continual earnings via a refer and earn scheme. Friends’ trading leads to enduring returns, plus additional benefits through reward points. Zerodha’s cost-effective services and robust tools make it a desirable referral option.

CRED: Pay Bills, Reap Rewards

CRED specializes in credit card payments, offering valuable rewards for referrals. With a potential to earn ₹200 to ₹1,000 per referral, CRED’s offerings are attractive. The app’s simple approach to bill payments paired with financial incentives makes it ideal for continuous income.

Conclusion

Refer and earn apps such as Google Pay, Upstox, and MPL provide opportunities to generate additional income in India with minimal outlay. Sharing links can lead to earnings between ₹100 and ₹10,000 per friend, with monthly income potential reaching up to ₹50,000 based on engagement. These apps span across payments, gaming, and trading, all designed for ease of use. Choose a trusted app, share with friends, and enhance your earnings. Which app will empower your 2025 financial journey? Begin now and turn connections into cash!

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Senate Tax Plan: Impact on State & Local Tax Deductions

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Senate Tax Plan: Impact on State & Local Tax Deductions
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The potential impact of the Senate tax plan on state and local tax (SALT) deductions is once again grabbing headlines. Introduced by Senate Republicans, this tax proposal has many individuals across the nation wondering about the implications for their finances. If you’re residing in a state with high taxes or you own property, this legislative debate could have substantial effects on your financial landscape. Essentially, SALT is designed to prevent double taxation on the same income, making it a critical topic for homeowners and taxpayers alike.

Understanding the Senate’s Proposal

So, what exactly does the Senate tax plan mean for state and local tax deductions? Primarily, the proposal aims to reshape how SALT deductions are implemented. For many, especially those in high-tax regions, the changes could result in higher tax payments. Understanding the details of this proposal is crucial for taxpayers to make informed decisions. Additionally, according to Tax Policy Center, comprehensive analysis of these changes is crucial for public awareness.

The Broader Fiscal Implications

For those in high-tax states, the proposed adjustments to SALT deductions could significantly increase their overall tax burden. This shift would affect the disposable income of numerous households. Importantly, the discussion around SALT deductions is part of a larger conversation about tax equity and federal-state financial dynamics. As reported by Brookings Institution, the broad implications of such legislative changes are profound, affecting how local governments finance essential services.

Transitioning to a new tax norm means taxpayers must stay informed about ongoing legislative discussions. Understanding potential changes and planning accordingly can mitigate adverse financial impacts. Keep an eye on updates to remain proactive in your financial planning strategies.

For those interested in staying ahead in their financial strategy, learning about these legislative proposals is essential. Being proactive ensures preparedness for whatever changes Congress decides. To explore more personal finance tips and strategies, click here.

How to Make Evenings Special at Home

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How to Make Evenings Special at Home

Today, on Redhead Mom, let’s explore ways to transform evenings at home into extraordinary experiences.

How often do you find your evenings at home slipping away? One moment you’re making dinner, and before you know it, it’s almost midnight. Time spent in front of the TV or scrolling through your phone can become monotonous. While it’s crucial to unwind, when every evening starts feeling identical, it’s time to infuse some excitement into your routine to make your evenings feel special.

Simple Changes for Special Evenings

The wonderful news is that making evenings at home feel special doesn’t require a drastic overhaul. Begin by setting aside some time to truly relax. Transitioning from ‘get stuff done’ mode to ‘wind down’ mode is vital. Taking just ten minutes to sit and breathe can create a buffer between your busy day and relaxing night, allowing you to enjoy the evening with ease.

Photo by Pixabay

Rituals to Enrich Your Evenings

Crafting a gentle nighttime ritual can significantly impact your ability to unwind, making evenings feel special. Consider dimming the lights, putting on cozy socks, or sipping on herbal teas. Many find comfort in sleep-enhancing products like CBD sleep gummies or essential oils. These small rituals not only prepare your body for rest, but create moments of tranquility in your evening.

Reflect on past passions that used to bring joy. Were you fond of writing, listening to music, or crafting? Reintroducing these activities can transform your evenings into meaningful experiences. Alternatively, exploring new hobbies can offer a refreshing break from screens. Not every evening needs to follow a routine, but having options to look forward to enriches your time at home.

In summary, the key to making evenings at home feel special is to break away from the ordinary. Experiment with activities that delight you and invite moments of peace. These changes can not only bring joy to your night but also rejuvenate you for the days to come.

Click Here For More Make Money Online tips and strategies.

New Remote Customer Service Advisor

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New Remote Customer Service Advisor

by Chris Durst       June 16, 2025

Currently, there is an exciting opportunity to become a Remote Customer Service Advisor. Act quickly, as these jobs can be filled without notice. We don’t handle hiring, so ensure you contact the company directly for any inquiries. Best of luck with your job search!
 

Join Conduent as a Remote Customer Service Advisor Today!

Are you eager to start a rewarding role with first-day benefits?

As a Remote Customer Service Advisor, you’ll assist customers who have questions regarding their recent purchases. Duties include helping track orders and addressing concerns about order status and returns.

This full-time opportunity requires you’ll need at least a high school diploma or GED, six months of customer service experience, high-speed internet, and a typing speed of 30 WPM or more. Additional technical familiarity, such as with iOS or macOS, is beneficial.

Conduent is hiring across the nation, except in certain states and metro areas. Pay starts at $17.31 per hour with performance bonuses, and health benefits begin on your first day!

Excelling in Your Remote Customer Service Advisor Role

Are you a natural problem-solver? Do you shine when handling large volumes of calls? As a Customer Service Advisor, you’ll support customers with post-purchase needs, ensuring they feel heard and respected. If providing outstanding customer support is your passion, we’d love to hear from you!

Key Responsibilities:

  • Address customer inquiries about their recent purchases.
  • Provide assistance with tracking numbers, order statuses, and returns.
  • Resolve issues efficiently using your problem-solving skills.
  • Professionally de-escalate upset customers.
  • Engage in upselling when appropriate.

Ideal Candidate Traits

  • Empathetic individuals with strong communication abilities.
  • Skillful problem solvers who thrive in high-paced environments.
  • Experience in customer service or call centers is preferred, but not mandatory.

Benefits of Being Part of Our Team

Remote Work: Enjoy the comfort and convenience of working from home.

Day One Health Benefits: Dental, medical, and vision coverage.

Paid Time Off: Accumulate PTO after 180 days.

Incentives: Unlock performance-based bonuses through your hard work.

Application Requirements:

  • Must be 18 or older.
  • Minimum education of High School Diploma or GED.
  • Successfully pass a background check.
  • Minimum of six months in customer service capacity.
  • High-speed internet: at least 10mbps download and 3mbps upload, with an ethernet connection.
  • Typing speed of 30 WPM or more.
  • Workspace must be secure with limited access.
  • Familiarity with iOS or macOS is an advantage.
  • Flexible availability, including weekends.
  • Reside in qualifying US locations.

Note on Locations: Unfortunately, we’re not hiring in areas such as:

  • States: AK, CA, HI, MA, IL, MT, NY
  • Metro Areas: Minneapolis, Chicago, NYC Metro, Portland, Montgomery County, Seattle, Denver

Comprehensive Compensation Package

Salaries for the Remote Customer Service Advisor will vary depending on location and experience. This role may also offer bonuses based on business needs.

Conduent provides a broad range of benefits including health insurance, retirement savings, and paid time off. The estimated starting salary is $17.31 per hour, with potential bonuses.

HOW TO APPLY

(Reminder: Rat Race Rebellion is not involved in the application process. We are a job board and information source.)

CLICK HERE for details and to apply for the Remote Customer Service Advisor role. For similar opportunities, explore our Newest Jobs & Gigs page. Join our free Telegram channel for the latest job updates. Start your work from home adventure today!

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Ross Simmonds Unfiltered: AI Content, Experimental Budgets, and TikTok for B2B

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Ross Simmonds Unfiltered: AI Content, Experimental Budgets, and TikTok for B2B

Feeling overwhelmed by the influx of uninspiring AI-generated content? You’re not alone. Ross Simmonds, an expert in digital marketing, offers a fresh perspective on what sets exceptional content apart: “The volume of AI-created blog posts is higher than ever, yet much of it misses the mark.” Let’s explore his insights on experimental budgets and TikTok strategies for B2B marketing, displayed in an unfiltered style.

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