Exciting Opportunities in Remote Child Support Call Center Roles

Are you considering a role as a Remote Child Support Call Center Agent? Conduent, a leader in business process outsourcing, is seeking individuals to handle inquiries for the New Jersey Department of Human Services Office of Child Support. This opportunity allows you to work from home, making an impact while addressing customer needs through inbound calls.

Why Consider a Remote Call Center Position?

In today’s ever-evolving job market, remote work is increasingly popular. By taking on the role of a Remote Child Support Call Center Agent, you can enjoy a flexible work environment while helping customers with essential services. Responsibilities include addressing inquiries, researching customer concerns, and providing accurate information, ensuring a rewarding experience for both you and your clients.

Applicants need at least a high school diploma or GED, along with two years of high-volume call center experience. Prior data entry and database documentation skills are valuable, and you should be prepared to type at least 30 words per minute.

Equipment and Location Requirements

Initially requiring you to bring your own device, Conduent will later provide necessary equipment. Note that a PC is required, as Macs are incompatible. This position is not open to residents of certain states and regions, such as Alaska, California, and New York, among others.

Compensation and Growth Opportunities

The compensation for this role is competitive, starting at $16.50 per hour for non-bilingual roles and $17.50 for bilingual (Spanish and English) positions, with an increase after training. You’ll also benefit from a full-time schedule, paid training, and career advancement possibilities. The supportive culture at Conduent helps you thrive by offering full benefits and growth opportunities from day one.

About the Role

As part of the team, you’ll handle inquiries efficiently, use approved procedures to ensure quality, and offer excellent customer service. Skills needed include interpreting documents, answering escalated calls professionally, and providing customers with helpful resources.

If you’re ready to make a difference, consider applying for this role. You’ll be part of a company that thrives on innovation and values every individual’s contributions every day.

For more information, click here for full details and application. Enhance your work-from-home journey by visiting this link for more tips and strategies.

Embark on a career path where flexibility meets impact, and help shape the way services reach those in need, all from the comfort of your home.