by Chris Durst June 19, 2025
| Currently, this job is open online. However, don’t delay if you’re interested. Please note that this platform does not manage hiring processes. Direct any application questions to the employer, and best of luck in your remote work journey! |
Explore the Exciting World of Remote Customer Service with Liberty Mutual
Embark on a rewarding career as a Remote Associate Customer Service Representative at Liberty Mutual, the world’s sixth-largest property and casualty insurer. Applications close on June 23, 2025, so seize the opportunity now!
Please note, this position is not available in Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington DC.
Your Role in Remote Customer Service
As a Remote Associate Gold Customer Service Rep, you’ll assist customers during critical moments, delivering exceptional service by addressing inbound phone inquiries about renewals, coverage, billing, and policy modifications. You’ll thrive in a dynamic call center environment.
Comprehensive Training and Development
The role offers a 10-week paid training program, ensuring you’re well-equipped with knowledge about insurance policies and regulations. Scheduled from 8:00 AM to 4:30 PM, Monday to Friday, the program includes classroom instruction and prepares you for the Personal Lines Licensing exam. Your advancement will be continuously tracked for optimal growth.
Qualifications and Skills
Applicants should have a minimum of six months related experience, preferably in customer service. Strong communication skills, the ability to handle confidential data, and proficiency in Microsoft Office are essential. Candidates should also be prepared for insurance exams specific to this role, supported by company training.
Earn Competitive Compensation and Benefits
Salary ranges from $37,000 to $69,000 annually. In addition, Liberty Mutual offers a robust benefits package, including health, dental, vision insurance, and a 401(k) plan. Enjoy comprehensive support for your health and career growth.
Responsibilities in the Role
- Engage with customers to resolve inquiries promptly, enhancing their overall experience.
- Provide expert advice to ensure customer satisfaction and business retention.
- Uphold high service standards through effective communication and problem-solving.
- Maintain accurate data entries across multiple systems.
Why Liberty Mutual?
At Liberty Mutual, we foster a diverse, inclusive, purpose-driven workplace. We believe in security and progress, ensuring employees from all backgrounds can pursue fulfilling careers. Our Employee Resource Groups promote community and growth.
Ready to advance your career with Liberty Mutual? CLICK HERE for more details and to apply for the Remote Associate Gold Customer Service Rep position.
Learn more about Liberty Mutual and its commitment to employee success. For additional tips and strategies to enhance your work-from-home experience, Click Here For More Work From Home tips and strategies.
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