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Remote Senior Customer Service Job Opportunities
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by Chris Durst — May 21, 2025
| As this job listing is available now, we encourage you to take prompt action in applying or sharing the opportunity if it piques your interest. Please note, we are not involved in the HR aspects of this process. Direct all application-related inquiries to the hiring company. Best of luck on your journey to working remotely! |
Explore a Career as a Remote Senior Customer Service Specialist at Meritain Health
Are you seeking a dynamic position as a Remote Senior Customer Service Representative? Meritain Health, affiliated with CVS, currently has this role listed on their careers page. Embark on a journey that includes customer service engagements conducted through the phone, online platforms, or written communication, covering areas like claims and eligibility.
The role offers a competitive hourly wage of $19.50 and comes with extensive benefits.
The essential criteria include having a high school diploma or equivalent experience, over two years of customer service background, and robust multi-tasking capabilities.
This job is open to candidates throughout the United States.
What the Remote Senior Customer Service Representative Role Entails
Meritain Health, a proud member of the Aetna/CVS family, is expanding its team with several openings in this permanent remote role. Earning a $19.50/hr wage, successful candidates will manage simple and routine inquiries from customers. Your role will involve engaging with clients via phone, internet, or writing.
Expected Weekly Commitment: 40 hours
Employment Type: Full-time
- Assist members and providers with inquiries about claims, benefits, and participation.
- Achieve departmental performance metrics consistently.
- Collaborate effectively using Aetna’s Core Values.
- Enhance service delivery and address client challenges.
- Provide practical solutions to various concerns.
- Work seamlessly across different functions.
Qualifications for Success
- Over two years of experience in customer service roles.
- Familiarity with performance metrics.
- Competency in Microsoft Applications.
- Aptitude for online research.
- Exemplary multi-tasking skills.
- Preferred: call center experience and knowledge of medical terminology.
- Self-motivation and a results-driven attitude.
- Strong communication skills.
Educational Background
High School Diploma, GED, or equivalent experience
Compensation and Benefits Overview
The pay range for this role varies from $18.50 to $42.35 based on factors such as experience and location. Additional compensation opportunities include bonuses and incentive programs. CVS Health fosters an inclusive environment where every team member feels valued and engaged.
Comprehensive Benefits
Our commitment goes beyond wages by offering a variety of benefits aimed at holistic well-being:
- Affordable medical plans and a 401(k) with company matches.
- Access to no-cost health programs and financial coaching.
- Tailored benefits like flexible schedules, paid time off, and family leave.
Application Process
(Please remember that Rat Race Rebellion does not participate in the selection process for these listings. We operate as a job resource platform.)
CLICK HERE for full details and to apply for this Remote Senior Customer Service Representative position
. Explore more options like this on our Newest Jobs & Gigs page. For immediate job updates, join our free Telegram channel. Good luck on your remote career journey!
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