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by Chris Durst May 19, 2025
Embrace a Rewarding Career as a Remote Customer Care Representative
The exciting role of a Remote Customer Care Representative is now available at Cardinal Health, a leading name in healthcare services. Jump-start your work-from-home journey by applying for this exceptional opportunity. It’s an ideal fit for individuals passionate about supporting clients and aiding their needs through contract administration, handling customer orders, and resolving issues. Therefore, if you have a knack for customer service and enjoy working from the comfort of your home, this is an excellent chance to shine.
| Although as of this moment the job posting is active, note that positions may close swiftly. Act promptly if interested. For any application hurdles, reach out directly to the company. Good luck, and we hope to see you thriving in your remote role soon! |
In this position, you engage directly with customers, assisting them with their orders, reorders, and resolving any order discrepancies. Your responsibilities will include processing orders for distribution centers, and offering solutions related to customer inquiries and product issues.
Key Qualifications for Success
Candidates should possess a minimum of a high school diploma or GED, with prior experience in healthcare customer service considered advantageous. Strong proficiency in Microsoft Office and familiarity with call-center systems further enhance your application.
What the Remote Customer Care Role Entails
This full-time role involves a flexible shift schedule from 8:00 am to 9:00 pm EST, including some Saturday hours. The salary ranges from $15.75 to $18.50 per hour, supplemented by a variety of employee benefits.
A Glimpse at Daily Tasks
Typical duties include fielding customer inquiries via phone, managing both routine and non-routine orders with care, and ensuring all client interactions are resolved efficiently and graciously. As a Remote Customer Care Representative, you’re empowered to act as a liaison, expertly handling around 60-80 calls a day.
- Engage empathetically with customers and caregivers, addressing their inquiries about medical supplies
- Maintain composure under high call volumes and navigate complex issues expertly
- Adhere to company protocols while ensuring all tasks comply with regulatory standards
- Use multiple computer systems to track and resolve customer orders in real time
Essential Traits and Experiences
- At least 2-4 years in a high-volume call center environment where active listening is key
- Remote or work-from-home experience is a plus, underscoring the ability to self-motivate
- Proficiency with Microsoft Office and previous experience handling healthcare-related customer service
Your Work Environment and Compensation
Working remotely, you will need a distraction-free area equipped with high-speed internet. The role demands professionalism, empathy, and a positive attitude towards colleagues and customers at all times.
- Work-life balance resources and paid parental leave
- Generous health, vision, and dental plans
- 401(k) and flexible savings accounts
Apply by 06/14/2025. For your chance at this fulfilling Remote Customer Care Representative role, submit your application promptly.
Ready to Apply?
CLICK HERE for full details and to apply for this Remote Customer Care Representative position. Discover more opportunities like this on our Newest Jobs & Gigs page. Join our free Telegram channel to get the latest job announcements straight to your device.
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