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Remote Customer Service Representative Optum(2)
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by Chris Durst May 15, 2025
| If you’re seeking a role as a Remote Patient Support Center Representative, don’t delay! Apply swiftly, as positions fill rapidly. We provide information but do not manage the application process. If issues arise, contact the company directly. Best of luck as you embark on your work-from-home journey! |
Join Optum as a Remote Patient Support Center Specialist
These roles are in high demand—don’t miss out!
Optum, part of UnitedHealth Group, is offering an engaging full-time position as a Remote Patient Support Center Representative. With working hours from 8:30 AM to 5:00 PM PST, this role includes a training period scheduled between 8:00 AM and 4:30 PM PST. As a rewarding opportunity, the position offers a competitive pay range from $16 to $28.85 per hour, alongside an extensive benefits package.
The vacancy is open to applicants residing within the Eastern, Central, and Mountain time zones in the United States. Responsibilities in this role include managing customer inquiries about appointments, claims, benefits, and related areas, ensuring satisfaction and accurate service.
Responsibilities of a Remote Patient Support Center Representative
This role demands flexibility, as shifts run 40 hours weekly across any day, with a potential requirement for overtime, weekends, and holidays based on business needs. The initial six-week training is compensated and scheduled from 8:00 AM to 4:30 PM PST. Remote work is feasible for those located in applicable time zones, offering both challenges and growth opportunities as you aid customers with complex issues.
Key Qualifications and Skills
- A high school diploma or GED, with experience in customer service exceeding two years.
- Proficiency in Microsoft Suite and systems is required. Typing speed should be at least 40 words per minute.
- Commitment to full-time work, with scheduled shifts during business hours (8:30 AM to 5:00 PM PST).
Additional Skills and Preferred Traits
- Healthcare experience and bilingual fluency in English and Spanish are advantageous.
- Comfortable working with multiple screens and virtual environments.
Telecommuting Specifications
- Residency in Eastern, Central, or Mountain time zones is required.
- A secure, dedicated workspace ensuring privacy and security for company documents.
- Access to high-speed internet is necessary to meet UnitedHealth Group standards.
*Compliance with UnitedHealth Group’s Telecommuter Policy is mandatory for all remote employees.
Compensation and Benefits Overview
Optum recognizes the importance of competitive compensation, offering $16.00 to $28.85 per hour depending on various factors such as location, experience, and education. Benefits cover incentives, equity stock purchase plans, and a 401k contribution. Joining UnitedHealth Group offers numerous benefits and career growth opportunities.
Applying for the Position
Note: Rat Race Rebellion is a job board and doesn’t handle applications. Direct any inquiries to the hiring company.
CLICK HERE for complete job details and to submit your application for the Remote Patient Support Center Representative position. For additional remote opportunities, explore our Newest Jobs & Gigs page. Join our free Telegram channel to stay updated with similar job postings. We’re excited to assist in your remote work aspirations!
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