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Join the Remote Workforce with OptumRx!
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by Chris Durst Feb. 26, 2025
| Currently, applications are open for a Remote Customer Service Representative position offering between $16.00 and $28.85 per hour at Optum. Since such jobs fill rapidly, consider applying soon to seize this remarkable opportunity! |
Discover Remote Customer Service Representative Roles with Optum
NOTE: These opportunities are snapped up swiftly, so consider applying promptly!
UPDATE: As expected, this opportunity has already reached full capacity. However, you can explore similar positions on our Daily Jobs & Gigs page. To receive updates on similar roles before anyone else, join our free Telegram channel.
Position Overview:
As a Remote Customer Service Representative, the role involves offering guidance and resolving inquiries related to healthcare eligibility and claims. By providing effective resolutions on the first call and utilizing complex digital tools efficiently, representatives positively impact members’ experiences.
Qualifications for Optum’s Remote Customer Service Roles
- Completion of High School Diploma or GED certification.
- A minimum age requirement of 18 years.
- Experience of at least one year in environments like call centers or customer service.
- Proficiency with computer systems and Windows applications.
- Flexibility for an 8-hour shift between 7:00 AM and 7:00 PM CST, with occasional overtime needs.
Responsibilities as a Remote Customer Service Representative
- Handling incoming calls efficiently to address customer needs related to benefits and eligibility.
- Striving to resolve issues during the initial call through advanced navigation of digital systems.
- Nurturing relationships with customers by delivering clear and helpful information.
- Engaging in thoughtful dialogue to discern and resolve customer queries.
Our robust training helps new representatives acquire the necessary skillset to provide excellent customer care. Additionally, the compensation package ranges from $16.00 to $28.85 per hour along with comprehensive benefits.
Start Your Remote Journey with Optum Today!
Optum, part of the UnitedHealth Group, enables representatives to work remotely across the U.S., creating a workplace that respects both professional and personal commitments. Embrace the opportunity to contribute meaningfully while enjoying a flexible work environment.
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