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Remote Customer Service Representative
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by Chris Durst — Feb. 11, 2025
| This opportunity for a Remote Customer Service Representative is currently available, but it may close at any time. If you find it intriguing, act quickly to apply or share! We do not influence the HR process at the companies we feature. Should you face any application challenges, it’s best to reach out to them directly. Wishing you success in your home-based career journey! |
Join Alorica as a Remote Customer Service and Technical Support Specialist
Excited about enhancing customer interactions? Alorica, a leader in digital customer experiences, invites you to explore a remote role as a Customer Service and Technical Support Representative. Dive into a role that engages with customers, guiding them through any product or service queries.
Open to Residents Across 22 States
This enticing opportunity awaits residents of the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, and West Virginia.
Responsibilities at a Glance
As a team member at Alorica, you’ll play a crucial role in fostering positive customer experiences. Key responsibilities include:
- Guiding customers needing assistance with products and services
- Documenting detailed call information for audits and reports
- Ensuring customer information remains current and accurate
- Promoting new or enhanced services to existing customers
Who Should Apply?
If you have a high school diploma or GED, solid computer skills, especially with Microsoft Office, and possess excellent communication abilities, you might be perfect for this role. Previous customer service experience will be beneficial but not mandatory.
Work Space and Connectivity Requirements
- Possess a dedicated home office free of distractions
- Maintain reliable cable or DSL internet with a minimum download speed of 10 Mbps and upload speed of 3 Mbps
- Alorica provides essential work equipment, potentially including a webcam
Compensation and Comprehensive Benefits
Working full-time offers you a competitive pay of $16.50 per hour. You’ll also receive a comprehensive benefits package that includes health, dental, and vision coverage, paid time off, holiday pay, and more. Other perks consist of:
- 401K retirement plan
- Leadership and training programs
- Employee discounts on everyday essentials
Your Path to Application
Note: Rat Race Rebellion does not manage application processes. We serve as a job board and blog.
CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For additional job listings, visit our Newest Jobs & Gigs page. Be the first to learn about similar opportunities by joining our free Telegram channel. Best of luck in achieving your remote work ambitions!
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