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by Chris Durst Feb. 5, 2025
| At the time of writing, Yelp is actively seeking applicants for their Remote Account Manager / Retention Specialist role, a fantastic opportunity to join their team. Since positions are filled swiftly, apply promptly or share with those interested. Please note that we are not involved in the human resources processes of other companies, so contact Yelp directly if application questions arise. Here’s hoping you find your ideal work-from-home role soon! |
Yelp’s Exciting Opening: Remote Account Manager and Retention Specialist
Yelp, renowned for its influential platform for consumer reviews, is extending an exciting opportunity to join their team as a Remote Account Manager / Retention Specialist. This role emphasizes weekend shifts, where your skills in customer service will be pivotal in assisting and retaining advertisers by explaining Yelp’s value and addressing their queries effectively.
This position is open to passionate individuals residing in the United States. The eligibility criteria include a Bachelor’s degree or over three years of relevant client-facing experience. Technical proficiency with computers and familiarity with account management, sales, advertising, or small business experience is also ideal. Moreover, a genuine appreciation for local enterprises is essential, as they are vital to community economies.
Why should you join as a Remote Account Manager?
Yelp offers a competitive base salary of $50,000 plus performance-based incentives. Additionally, they provide an extensive benefits package, which includes healthcare coverage starting from the very first day, mental health support, parental leave, a 401(k) plan, and much more.
Becoming a Customer Success Representative at Yelp
Joining the Customer Success team at Yelp allows you to contribute to the growth of local businesses by offering superior support and consultation to small business advertisers. As a team member, your primary mission will be to enhance Yelp’s revenue retention through efficient and timely customer interactions. Passionate professionals, even those not meeting every requirement precisely, are encouraged to apply. Ultimately, Yelp seeks individuals who align with their values and dedication to quality service.
Key Responsibilities of the Role:
- Provide high-quality, timely support that reinforces Yelp’s revenue retention efforts
- Handle a large volume of inbound communication from advertisers for consultation and assistance
- Illustrate Yelp’s benefits through ad performance metrics to our clients
- Master Yelp’s advertising offerings to customize solutions based on client needs
- Regularly achieve or surpass your monthly targets
How to Excel as a Remote Account Manager at Yelp
- Hold a Bachelor’s Degree or possess 3+ years of related experience
- Display excellent communication skills in both speech and writing
- Be adept at troubleshooting and problem-solving with technical proficiency
- Demonstrate excellent time management abilities, tracking numerous tasks simultaneously
- Exhibit flexibility and adaptability in a dynamic work environment
Comprehensive Benefits for Yelp Team Members
- Comprehensive health coverage from the start, including dental and vision
- Access to mental health services through Modern Health
- Generous paid time off policy, with 15 days PTO from the hire date and additional days with tenure
- Substantial support for new parents through a 14-week parental leave
- Wellness subsidy, flexible spending account, and employee stock purchase plan
- Reimbursement for work from home essentials
APPLY NOW!
(Remember, Rat Race Rebellion functions as a job board and blog, not as a recruiting agency. We do not participate in the hiring process.)
CLICK HERE for further details and to submit your application for this Remote Account Manager position. Explore more opportunities on our Newest Jobs & Gigs page. To ensure you’re the first to discover such roles, consider joining our free Telegram channel. Best of luck in bringing your remote work aspirations to life!
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