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by Chris Durst Jan. 16, 2025
| As this job listing is open as we write, we recommend applying quickly if interested because positions can fill without warning! Please note that despite our efforts to facilitate job opportunities, the HR process is handled by each respective company. For any technical issues during application, reach out to them directly. We wish you the best in securing a rewarding remote position soon! |
Explore a Career as a Remote Customer Support Advocate at Service Titan
Are you eager to become a Remote Customer Support Advocate? Service Titan, a leading cloud-based software company, has listed a promising opportunity on their careers page. As a Remote Customer Support Advocate, your role will be pivotal in delivering top-notch customer service through phone, chat, email, and screen-sharing sessions, while developing as a subject matter expert.
Ideal candidates should exhibit strong interpersonal skills, including empathy, patience, and confidence. The ability to thrive under feedback and demonstrate self-motivation is necessary for success in this position.
The position offers a competitive salary range of $41,000 – $58,000 per year, complemented by an extensive benefits package. This includes medical, dental, and vision coverage for you and your family, and exclusive parental support packages.
Service Titan seeks candidates across the United States, without any exclusions based on state residency.
Responsibilities as a Remote Customer Support Advocate
Embarking on a career as a Remote Customer Support Advocate with Service Titan provides substantial career growth and learning opportunities. At Service Titan, not only do Customer Support Advocates excel through their contributions, but they also enjoy a high rate of internal promotions and transfers.
Core Responsibilities
- Leverage various support tools to assist customers effectively.
- Gain in-depth product knowledge to provide tailored solutions.
- Advocate for customer needs by reporting bugs and ensuring resolutions are communicated effectively.
- Gather customer feedback to facilitate internal improvements.
Building Success as a Remote Customer Support Advocate
- Engage with diverse individuals professionally, maintaining empathy and confidence.
- Be adaptive in a culture that emphasizes continuous feedback and growth.
- Show initiative in mastering complex software and troubleshooting.
- Prior knowledge of accounting software like QuickBooks is a plus.
Join Our Inclusive Team at Service Titan
We believe that everyone’s unique stories and backgrounds contribute invaluable perspectives to our mission. If you’re passionate and possess the necessary skills, we encourage you to apply and add your voice to our team. By challenging norms, together we can solve problems innovatively and make a positive impact.
What Service Titan Offers You
Embarking on this career is not merely a job switch; it’s a strategic move towards a fulfilling career. Here’s how Service Titan supports you as a Remote Customer Support Advocate:
Flexible Work Policies: Benefit from flexible time off options, extensive learning and development resources, and diverse programs aimed at enhancing your professional growth.
Comprehensive Health Benefits: Access employer-paid medical, dental, and vision insurance, along with other wellness resources such as telehealth options.
Life-Stage Support: Enjoy supportive parental policies, adoption reimbursement, and resources for financial planning, among other benefits.
Inclusive Benefits and Compensation
Service Titan values diversity as a source of strength, encouraging individuals from all backgrounds to apply. This inclusive approach ensures the best talent joins our teams, bringing varied perspectives and experiences that enrich our work culture. Location-based compensation plans, including an annual bonus, equity, and a full suite of benefits, ensure employees feel valued and motivated.
Ready to Apply?
(Please note, Rat Race Rebellion has no involvement in the application or hiring process for these listings.)
CLICK HERE for full details and to apply for this Remote Customer Support Advocate position. For more jobs like this, check out our Newest Jobs & Gigs page. To be the first to receive updates on similar roles, join our free Telegram channel. Good luck with your remote career journey!
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