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by Chris Durst Oct. 30, 2024
| This job listing is currently active, and applications are still being accepted. However, roles can be filled quickly, so don’t hesitate to apply or share this opportunity if you’re interested! Please note, we are not involved in the hiring processes of other companies. If difficulties arise in the application, please contact the company directly. Good luck, and may you soon enjoy working from your home office! |
Discover the Role at Alorica as a Remote Healthcare Support Specialist
Are you looking for a rewarding career as a Remote Healthcare Customer Service Representative? Alorica, a leader in customer experience solutions, is now hiring for this engaging role. As a team member, you will support and address customer inquiries related to healthcare services and products, ensuring a seamless experience. Additionally, documenting interaction details for audits and reports becomes a crucial part of the role. Bringing a high school diploma or GED, proficiency in computer navigation and Microsoft Office applications, as well as superb communication skills, will set you on a promising path. A background in customer service is a valuable asset but not mandatory.
If this sounds like the right fit for you, and you live in one of the following states—Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, or West Virginia—Alorica wants to hear from you!
Key Features of the Remote Healthcare Customer Service Representative Role
On joining Team Alorica, your primary focus will be resolving customer concerns, providing guidance, and ensuring customer satisfaction. A starting wage of $15 per hour is offered, along with a comprehensive benefits package that includes health, dental, and vision plans.
Core Responsibilities
- Deliver assistance and resolve issues for customers using healthcare products or services
- Record all-call related information for auditing and reporting
- Update and maintain current customer information
- Offer additional services to existing customers
Essential Qualifications
- Possess a high school diploma or GED
- Customer service experience is advantageous
- Expertise in computer navigation
- Proficient in Microsoft Office (Word, Excel)
- Strong verbal and written communication capabilities
- Excellent listening skills
- Professional demeanor and customer-centric attitude
Adaptable Work Environment
- Consistent use of phone and computer systems
- Home workspace should be private and located as per personnel records
- Equipment, potentially including a webcam, will be provided by Alorica
- An Internet/Broadband connection is necessary, with DSL or Cable preferred. Satellite, Dial-up, or wireless connections are not suitable.
- Your internet must meet a minimum download speed of 10 Mbps and an upload speed of 3 Mbps.
Comprehensive Benefits for the Remote Healthcare Customer Service Role
- Health, dental, and vision insurance/HSA
- Paid time off, holidays, and sick leave
- Option for daily or weekly pay
- 401K retirement savings plan
- Leadership development programs
- Tuition reimbursement and paid training
- Employee discount program for groceries, travel, insurance, and more
- Employee assistance program and additional benefits
This opportunity is open for applicants residing in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, and West Virginia.
Application Process
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CLICK HERE for full details and to apply for this Remote Healthcare Customer Service Representative position. For more jobs like this, visit our Newest Jobs & Gigs page. Want to be first in line for new job alerts? Join our free Telegram channel. Good luck in turning your work-from-home dream into a reality!
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