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by Chris Durst Oct. 15, 2024
| As we write, this job listing is online and applications appear to be open. However, job openings can fill up unexpectedly, so act quickly to apply or share if interested! Please note, we do not partake in any company’s HR processes. Should you encounter any challenges during the application, reach out directly to the employer. Best of luck in your job search, and here’s to soon working from home! |
Explore the $19/Hour Remote Customer Support Specialist Role at Constant Contact
Constant Contact is actively seeking a Remote Customer Support Specialist. This engaging position welcomes you as the primary contact, collaborating with a diverse clientele of small business owners. You’ll tackle various challenges, including technical queries and user support via phone, ensuring their successful use of Constant Contact’s innovative offerings.
The starting date for this exciting work-from-home role is October 28th, with numerous full-time shifts open for applicants.
Discover the Remote Customer Support Specialist Position Details
Embrace this remote opportunity beginning on October 28th with an encouraging starting wage of $19 per hour. Early performance-based salary increments are a possibility within the inaugural year of employment. An initial attendance policy lasting 90 days applies, and our office observes closures for Thanksgiving and the subsequent day.
Available Shifts:
- Monday to Friday: 6 am – 2 pm MST
- Monday to Friday: 10 am – 6 pm MST
- Tuesday to Saturday: 8 am – 4 pm MST
Your Key Responsibilities as a Customer Support Specialist
- Serving as the initial point of contact to ensure small business customers successfully utilize Constant Contact’s suite of tools and services over phone communications
- Efficiently resolving technical and user-related support queries, managing escalations where necessary
- Providing insightful feedback to leadership aimed at minimizing defects and enhancing user experience
- Documenting all customer interactions meticulously in our customer relationship management system
- Educating clients about product features and online support resources
- Supporting and coaching clients to boost their online marketing strategies, effectively engaging customers to achieve greater business success
- Delivering remote support within a virtual call-center setup, maintaining a consistent and diligent schedule
Candidate Profile: Essential Qualities for Success
Tech Savvy: With several years of work experience, mastering your smartphone to web surfing comes naturally to you. Experience in online marketing is an advantage!
A People Person: Building rapport and connecting with diverse individuals energizes you, making you ideal for a role rich in interaction.
Customer-Centric: You’re driven by customer satisfaction and committed to exceeding expectations.
Small Business Advocate: Recognizing the critical role of small enterprises, you find joy in supporting them to thrive.
Sales Oriented: Known for your ability to find opportunities, you thrive in recommending stellar enhancements and add-ons.
Master Multitasker: Juggling client discussions, reviewing materials, and navigating knowledge resources is your forte.
Reliable: A professional counted on by both leaders and customers, punctuality and commitment define you.
Remote Customer Support Specialist: Compensation and Benefits
Remuneration for this role considers various factors, such as your experience, education, and location. Truthfully, select roles might qualify for extra on-target earnings through commission or bonus. The compensation pack also features health and welfare benefits, inclusive of paid leave.
Pay Transparency – All Full-Time Employees: $19—$19 USD per hour
Our Culture: Why You’ll Thrive with Constant Contact
We revel in our diversity. Our inclusive workplace reflects this commitment to diversity and inclusion, empowered by programs bringing employees together over pivotal issues while offering enriching educational prospects.
Excelling in supporting enterprises and organizations, Constant Contact stands as a prime platform to channel your skillset. Join us in elevating product quality and fostering the success of diverse business verticals, from non-profits to community groups.
Grow your career with us through exposure to various business segments, stretch assignments, coaching opportunities, and professional development. Our comprehensive benefits package emphasizes health and well-being, with generous paid time off to prioritize family life.
Combining remote work convenience with enriching office collaboration, our hybrid model balances work flexibility with hands-on learning and camaraderie.
Submitting Your Application
Remember, Rat Race Rebellion functions purely as a job board and blog. We’re not involved in application processes or hiring decisions for posted jobs.
CLICK HERE for full details and to apply for the Remote Customer Support Specialist position. For more similar opportunities, visit our Newest Jobs & Gigs page. To be at the forefront of job announcements like these, join our free Telegram channel. Best of luck turning your remote work ambitions into reality!
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