by Chris Durst
Sept. 25, 2024
| As of this writing, this job listing is still active and open for applications. However, positions can be filled quickly, so apply or share promptly if interested! Please note we are not involved in the HR processes of other companies. If you face challenges during the application process, contact them directly. Good luck with your job hunt, and may you start working from home soon! |
Join CCC Intelligent Solutions as a Remote Inbound Customer Service Representative
New to the field? No problem! CCC Intelligent Solutions provides training for those eager to learn and grow in their careers.
This role entails answering inbound calls from medical providers, patients, and billing services, offering them assistance and information regarding services and claims. The position pays $18 per hour, with the potential to earn up to $200 extra monthly based on achieving incentive goals. Comprehensive benefits are also included.
About the Remote Inbound Customer Service Representative Role
CCC Intelligent Solutions, a leader in the insurance technology sector, is seeking a Remote Inbound Customer Service Representative to join their team. As part of this role, you will handle incoming calls and assist in explaining services and claims information. Positions are available full-time, Monday to Friday, from 7:00 am to 7:00 pm Central Time Zone.
- Achieve monthly incentive goals to earn up to $200 extra and additional Paid Time Off.
- Benefit from a clear career path with opportunities for promotions and pay increases within a year, based on performance.
- Enjoy a company culture that rewards hard work with extra prizes and gifts throughout the year.
- Receive an annual bonus of up to 7% based on performance.
Responsibilities of a Remote Inbound Customer Service Representative
- Handle incoming claim calls and log data into our proprietary medical bill review system.
- Provide explanations regarding benefits, services, and claims/reimbursement procedures.
- Maintain professional interactions with providers, patients, billing services, and insurance adjusters.
Requirements for a Remote Inbound Customer Service Representative
- Ability to train and work remotely.
- No prior medical insurance experience is needed; training will be provided.
- High school diploma or equivalent.
- 1-2 years of prior customer service experience.
- Excellent verbal and written communication skills.
- Strong attention to detail.
- Ability to multitask effectively during customer interactions.
- Positive attitude and strong commitment to providing outstanding customer service.
- Willingness to learn basic medical terminology.
- Flexible weekday availability.
- Career-oriented mindset.
- Strong technical aptitude.
- Ability to work independently.
- Quiet and professional work environment free of distractions.
- High-speed internet connection (DSL or cable modem with a minimum speed of 25 Mbps download and 15 Mbps upload).
Comprehensive Benefits Package
CCC offers a substantial range of compensation and benefits to support you and your family:
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption assistance
- Tuition reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
How to Apply
Please note, Rat Race Rebellion does not manage the applications or hiring process for the jobs we post.
CLICK HERE for full details and to apply for this Remote Inbound Customer Service Representative position. For more opportunities like this, visit our Newest Jobs & Gigs page. Stay updated on job openings by joining our free Telegram channel. Best of luck in achieving your work-from-home goals!
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