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by Chris Durst Sept. 5, 2025
| We’ve sourced this opportunity from the employer’s site. We’re not associated with the company and do not post jobs on their behalf. All listings link directly to the employer’s application page. As of today, this job listing is available and accepting applications. Yet, positions may be filled swiftly, so if interested, do not delay to apply or share! |
Exciting Role as a Remote Customer Service Representative at Symetra
Symetra, a renowned financial services provider, has posted an exciting opportunity for a Remote Customer Service Representative on their career portal. In this key role, you will engage in both inbound and outbound communication, supporting Symetra’s valued customers and agents. Your assistance will cover a range of topics including application statuses, product details, rate inquiries, and much more.
The salary bracket for this position ranges from $22 to $32.95 per hour, and it includes a comprehensive benefits package designed to support your well-being.
Key qualifications include a high school diploma or equivalent experience, adept customer service skills, multitasking abilities, and the capability to empathize with clients.
There are no restrictions based on state of residence mentioned in the job posting.
Responsibilities of a Remote Customer Service Specialist
Symetra seeks individuals capable of delivering exceptional service. You will handle incoming calls and written requests, addressing a variety of queries related to policy statuses, new business applications, product knowledge, and service issues. Mastery of diverse product types and a growing knowledge base will be vital.
Your Daily Contributions
- Respond to incoming calls and support agents with varied inquiries, including processing of new business applications and existing in-force transactions.
- Possess comprehensive knowledge of procedures for New Business, Claims, and Back Office functions.
- Document interactions with precision and clarity.
- Guide and train fellow Associate Customer Service Representatives.
- Consistently execute transactions with promptness and accuracy, ensuring adherence to service level agreements.
- Undertake additional challenges as assigned by management.
About You
- Outstanding skills in customer service with strong verbal and written communication abilities.
- Remarkable multitasking abilities and the use of available resources.
- Proactiveness in anticipating customer needs and providing empathetic service while mentoring new colleagues.
- A high school diploma or equivalent experience required.
- Six months to a year of experience as a Customer Service Representative or in a similar role.
Rewards and Advantages
- Symetra offers tailored programs to enhance your life both professionally and personally.
- Enjoy flexible full-time or hybrid telecommuting options.
- Plan your future with our 401(k) plan, featuring immediate vesting and a company match up to 6%.
- Take paid time off including vacation, sick days, flexible days, and ten observed holidays.
- Engage in community service with matching contributions from the company.
Compensation
Hourly Salary Range: $22.00 – $32.95, plus eligibility for an annual bonus program.
Application Process
(Please note, Rat Race Rebellion does not influence the application or hiring processes for jobs we feature on our platform. We serve as a job board and blog.)
CLICK HERE for detailed information and to apply for this Remote Customer Service Representative role. For additional opportunities, visit our Newest Jobs & Gigs page. Stay updated on similar opportunities by joining our free Telegram channel. Best wishes as you pursue your work-from-home journey!
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