Remote Child Support Agent

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by Chris Durst     Sept. 11, 2025

Dive Into a Remote Child Support Call Center Agent Role at Conduent

Embark on a rewarding career with Conduent as a Remote Child Support Call Center Agent. Here, you’ll support the New Jersey Department of Human Services by engaging with callers and addressing their needs effectively. The role ensures you’re at the forefront of helping others and making a significant impact.

To be eligible, candidates should hold a high school diploma or GED and have experience with high-volume customer interactions. Additionally, proficiency in data entry and documentation, along with typing skills of at least 30 words per minute, are necessary. Importantly, candidates must be prepared with their own PC, as the start is BYOC (bring your own computer).

Where You’ll Make a Difference

Embrace the opportunity to thrive in a supportive environment with Conduent. Joining as a Remote Child Support Call Center Agent allows you to leverage your skills while enjoying a competitive pay scale. The starting wages are $16.50 for non-bilingual agents and $17.50 for those proficient in both Spanish and English. After training, a pay increase rewards your development.

Role Responsibilities and Expectations

Your prime responsibility will be managing calls for the New Jersey Department of Human Services Office of Child Support. This involves resolving inquiries and ensuring callers receive accurate information. Your proactive communication will empower people to understand and navigate the services available to them.

• Manage inbound calls using approved guidelines to ensure quality and integrity.
• Answer questions related to child support payment and account histories.
• Assist users who require help with the Interactive Voice Response system.
• Complete comprehensive call documentation for every customer interaction.
• Provide effective solutions and escalate inquiries if needed.

Qualifications and Requirements

• High School diploma or equivalent.
• Completion of a background and drug screening.
• Two years of prior experience in a high-volume call center or customer service role.
• Strong computer skills, including data entry and documentation.
• Typing speed of at least 30 WPM.
• Preparedness with necessary personal equipment, including a suitable PC and internet connectivity.

Enhance Your Career and Benefits

Enjoy a structured career path with opportunities for growth and a supportive work environment. Conduent offers a rewarding compensation package inclusive of full benefits and paid training that supports both personal and professional success.

How to Proceed

Note: Rat Race Rebellion cannot assist with application processes for this role. We provide information only.

CLICK HERE for details and to apply for this Remote Child Support Call Center Agent position. Discover more similar opportunities on our Newest Jobs & Gigs page. For immediate updates, join our free Telegram channel. Explore your remote work future today!

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