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by Chris Durst Aug. 28, 2025
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Opportunities at Smith.ai: Full- or Part-Time Remote Virtual Receptionists
Smith.ai, renowned for integrating AI with human expertise to enhance customer engagement, is now hiring Remote Virtual Receptionists in the United States and Mexico. In this dynamic position, you’ll manage calls for a diverse array of businesses, arrange appointments, process payments, and ensure callers are provided with accurate information.
Ideal candidates for the remote virtual receptionist role are adept multitaskers, equipped with strong typing and communication skills, and possess a high level of computer proficiency.
The starting salary for U.S.-based virtual receptionists is $15 per hour, with bilingual agents who speak English and Spanish earning $16 per hour. For those based in Mexico, the starting rate is $11 per hour. Additionally, Smith.ai provides a $150 bonus for employee referrals.
Role Overview for Virtual Receptionists at Smith.ai
Our aim is to onboard skilled call-handling experts to join our distinguished team. Smith.ai is committed to offering an excellent work environment coupled with competitive pay and a supportive culture. Working with us, you will enjoy the advantage of developing your career from the comfort of your home.
Key Responsibilities of a Remote Virtual Receptionist
- Operate completely online, handling calls for various businesses
- Manage messages, schedule clients, handle payments, and direct calls
- Accurately assess caller needs and relay pertinent business information
- Contribute positively to team goals and uphold our high standards
Who Should Apply for the Remote Virtual Receptionist Role?
- Individuals with excellent typing and multitasking abilities
- Those with high-speed internet access
- Professionals ready to work flexible hours in a quiet remote setting
- Confident communicators who engage well with clients
- People with strong proficiency using computers
- Fluent English speakers
Our ideal “all-star” candidates exhibit these key qualities:
- Proven communicators, adept in both oral and written skills
- Active listeners and instruction followers
- Ethical decision-makers
- Empathetic and inclusive in their interactions
- Adaptable to change and committed to self-improvement
- Expert multitaskers who effectively manage client interactions
- Capable of learning new skills swiftly and efficiently
Requirements Before Applying
- Authorization to work in the U.S. (if applying from the U.S.) and passing a background check
- A personal computer with Google Chrome installed
- At least 8GB RAM and a display resolution of 1024×768
- Mac Users: Must have MacOS Ventura 13.6.1 or earlier
- A consistent broadband connection: less than 50 ms ping, more than 10 Mbps download, and over 3 Mbps upload
- Typing speed of at least 40 wpm
- A headset with an attached microphone for clear call handling
Stable Scheduling
Our operations run round-the-clock throughout the year. We guarantee flexible work hours, requiring one Monday shift weekly and working 30 to 40 hours per week. Our structured scheduling fosters predictability and supports a healthy work-life balance.
Compensation and Benefits for Virtual Receptionists
U.S.-based Agents
- Begin at $15/hour; bilingual agents start at $16/hour
- Includes paid training
- Healthcare benefits available for those working over 30 hours per week
Mexico-based Agents:
- Starting salary of $11 per hour
- Paid training provided
Additional Incentives:
- $150 for employee referrals
- Numerous opportunities to earn team awards
Positions: Available as both Full-time and Part-time
Application Process
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CLICK HERE for full details and to apply for the Remote Virtual Receptionist position. For similar opportunities, visit our Newest Jobs & Gigs page. Join our free Telegram channel to be notified first about new job postings. As you plan your remote work journey, good luck!
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