.
by Chris Durst Aug. 12, 2025
| We’ve found this position on the company’s website. We’re not involved with the firm nor do we endorse job listings. All roles link directly to the company’s application process. This position is live and job applications are currently accepted. Opportunities can be snatched up quickly, so apply swiftly if you’re interested! |
Exciting Remote Contact Center Role at Hussmann, a Panasonic Subsidiary
Looking to work from home? Hussmann Corporation, an arm of Panasonic renowned for its refrigeration solutions, is hiring for a Remote Contact Center Agent. This position, scheduled from 2 PM to 10:30 PM with Mondays and Tuesdays off, suits those favoring late starts. Naturally, working remotely at Hussmann allows flexibility and convenience, ideal for various lifestyles.
As a Remote Contact Center Agent, your key tasks will involve answering customer queries, identifying customer locations, and gathering information about their needs. You’ll efficiently input data into the system and coordinate dispatching calls. This critical role demands a high school diploma and at least one year of customer service experience. Proficiency in Microsoft Word and Excel, alongside the ability to type at least 40 words per minute, is essential.
While specific pay is not mentioned, industry benchmarks on Indeed and Glassdoor suggest an hourly rate of $18-$24. Nevertheless, this figure is speculative until confirmed by Hussmann. Candidates can look forward to a comprehensive benefits package as part of their employment.
Core Responsibilities of a Remote Contact Center Agent
In this dynamic role, you will assess service call priorities, set customer expectations, log essential details into the system, and dispatch technicians. Responsibilities include:
- Prioritizing service requests and communicating effectively with customers.
- Engaging in weekend and after-hours dispatching.
- Monitoring priority work orders to ensure timely processing.
- Fulfilling diverse inbound call duties following set procedures.
- Delivering exemplary professionalism towards both internal and external clientele.
Desired Qualifications
- High School Diploma Mandatory
- Over a year of customer service background
- Exceptional communication over the phone
- Capability to manage high call volumes
- Familiarity with Microsoft Office Suite
- Able to adapt within a team and keen on continuous learning
- Procedure adherence ability
- Typing speed of 40wpm or higher
Comprehensive Employee Benefits
- Robust Health, Dental, and Vision Insurance
- Generous 401k contribution matching
- Tuition reimbursement opportunities
- Inclusive life and disability insurance
- Comprehensive parental leave for new parents
- Exclusive Panasonic product discounts
- Paid vacation days and company holidays
- Empowering Employee Assistance Program
Application Process
(Remember, Rat Race Rebellion simply shares job opportunities and isn’t part of the recruitment process.)
CLICK HERE for detailed information and applications for the Remote Contact Center Role. For more exciting roles, head to our Newest Jobs & Gigs page. Stay ahead of the job-search curve by joining our free Telegram channel. Good luck on your remote work journey!
Discover more from Make Money Online and Work From Anywhere
Subscribe to get the latest posts sent to your email.
: $18-$24/hr, 2PM-10:30PM schedule, benefits. Apply soon!){kind=link}