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Remote Support Specialist

Posted by Chris Durst on July 18, 2025

This job listing is currently active, however, positions may fill quickly. Make sure to apply or share if you’re interested! Please note, we have no involvement in hiring processes. If you face any issues applying, contact the company directly. Best of luck, and may you soon achieve your goal of working from home!
 

Join Taskrabbit as a Dedicated Remote Customer Support Advocate

Seize the opportunity to apply now and embark on a new career after Labor Day! The role begins on 9/8/2025.

The Remote Customer Support Advocate position at Taskrabbit offers a unique chance to engage with users directly through chat, email, or phone, providing solutions and fostering trust. If you possess strong communication skills, this role could be the perfect fit for you.

Role Details for Aspiring Remote Customer Support Advocates

Taskrabbit seeks individuals passionate about customer service, ensuring customer satisfaction is met with a focus on one-touch resolution. You’ll engage directly with users, manage support queries, and participate in regular team collaborations.

Key Responsibilities of a Remote Customer Support Advocate

  • Facilitate seamless user experiences across our marketplace.
  • Provide prompt and efficient solutions while striving to exceed customer satisfaction benchmarks.
  • Establish rapport and trust with users, delivering exceptional service.
  • Proactively address challenges with informed decision-making.
  • Collaborate with teams to offer valuable feedback and drive continuous improvement.
  • Champion the user experience by anticipating their needs and ensuring satisfaction.
  • Execute additional responsibilities as needed within the role’s scope.

What Taskrabbit Looks for in a Remote Customer Support Advocate

  • At least one year of experience in customer service, particularly handling complex scenarios.
  • Preferred familiarity with CRM systems.
  • Outstanding communication skills, demonstrating empathy and efficiency.
  • Adaptability in a fast-paced environment with a drive for continuous improvement.
  • Reliability, punctuality, and excellent time management.
  • Comfort working cross-functionally and handling ambiguity.
  • Availability for full-time, including weekends and holidays.

Start Date: 9/8/2025

Compensation and Benefits Overview

Taskrabbit offers a competitive, equitable compensation package including an hourly rate of $17.50, bonuses, benefits, and perks. Employees enjoy remote work flexibility, supportive teams, and a diverse culture. Benefits include health insurance, 401k match, generous time off, and more, varying by location.

Applying for the Remote Customer Support Advocate Position

Please remember, Rat Race Rebellion is not involved in the hiring process. We provide listings as a job board and blog resource.

CLICK HERE for full details and to apply for the Remote Customer Support Advocate position. Discover similar opportunities on our Newest Jobs & Gigs page. Join our free Telegram channel for updates. Good fortune on your journey to working from home!

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