Discover Remote Opportunities: Become a Remote Patient Support Center Representative
If you’re eager to explore a fulfilling role as a Remote Patient Support Center Representative with Optum, you can earn between $16 and $27.69 per hour. This opportunity, part of UnitedHealth Group, offers a chance to support patients and tackle diverse tasks from the comfort of your own home.
What You Need to Know About the Remote Patient Support Role
Optum’s remote representative role is more than just a job; it’s a chance to make a difference from virtually any location within the Eastern, Central, or Mountain Time zones. You will engage with clients regarding appointments, claims, and benefits, ensuring each interaction meets high customer satisfaction standards. The comprehensive pay range of $16 to $27.69 per hour reflects several considerations, such as experience and location.
Key Responsibilities of a Remote Patient Support Representative
- Efficient Task Management: Handle customer requests accurately using Optum systems. Address appointments, authorizations, claims, and more.
- Customer Service Excellence: Meet metrics for satisfaction and accuracy while displaying superior communication and support skills.
- Adaptability: Be ready to work flexible hours, including possible weekends and holidays, based on business demands.
Essential Qualifications for Success
Candidates must hold a high school diploma or equivalent and have at least two years of experience in customer service. Proficiency in the Microsoft suite is crucial. Experience in healthcare and bilingual abilities in English and Spanish are advantageous.
Additional Candidate Requirements
- Reside within Eastern, Central, or Mountain Time zones.
- Maintain a secure workspace for sensitive information.
- Possess high-speed internet as per company standards.
The role offers beneficial support, including six weeks of paid training to set you up for successful remote work.
Why Optum? Compensation and Benefits
Employment at Optum includes a comprehensive benefits package with potential incentives and recognition programs. Salaries range from $16 to $27.69 per hour, and additional perks include stock purchase options and 401k contributions. Learn more about the diverse benefits and career development opportunities available.
For further details, visit the Optum Career Page. Embrace the chance to thrive in a role that supports flexible and remote work settings.
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Embark on a rewarding career path where remote work meets meaningful patient support with Optum, a leader in healthcare innovation. Secure your future today—apply now!