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by Chris Durst July 1, 2025
| The job listing for Remote Customer Service Representative roles beginning 7/10/25 is now open. However, these roles may be filled swiftly, so if you’re interested, make sure to apply or share without delay! We do not have a role in the hiring process associated with these job listings. For application issues, please contact the respective company directly. Best wishes in your search, and we hope you find the right opportunity to work from home soon! |
Exciting Opportunity: Remote Customer Service Representative Position Starts 7/10/25
Mark your calendars for 7/10/25 and apply promptly!
Joining Carenet Health, a trusted provider in healthcare services, as a Remote Customer Service Representative means you will engage with patients through phone interactions, manage appointments, and coordinate follow-ups. Additionally, your tasks will include processing various documents, identifying and solving problems, and performing other assigned duties. Your role will be key to ensuring exceptional service within the team.
Role Insights for Remote Customer Service Representative
In this transformative remote role starting 7/10/25, the ideal candidate will focus on delivering exceptional patient care over the phone and through electronic communication. From effectively handling calls to engaging proactively with patients, this position demands a strong commitment to both communication and detail. Applicants should hold at least a high school diploma or GED. Strong writing and technical skills, along with the ability to manage time and prioritize effectively, are crucial.
Key Responsibilities
- Manages high-volume calls to deliver outstanding customer service
- Processes essential documents such as mail and faxes
- Performs research to identify and solve problems, verifies service eligibility, and arranges call backs
- Achieves and supports service goals, consistently exceeding standards
- Modifies communication for diverse audiences effectively
- Commits to customer satisfaction, addressing needs and concerns with care
- Collaborates with team members to resolve any customer inquiries efficiently
- Understands and elucidates on health plan benefits
- Maintains relationships with patients, teammates, and third-party vendors
- Contributes across teams to ensure quality and timely solutions
- Handles additional tasks as assigned
Qualifications for Success
- High school diploma or GED required
- Technical writing skills with attention to detail
- Knowledge of industry regulations and compliance standards
- Ability to simplify and convey complex information professionally
- Outstanding communication and writing abilities
- Self-motivated; thrives without constant supervision
- Superb time management and prioritization talents
- Experience in healthcare settings or with medical insurance is preferred
- Solid problem-solving and judgment skills
- Proficiency in automated computer systems
- Consistency in attendance and adherence to schedules
- Robust internet connection needed (Excludes Satellite and 5G)
- Provision for dual monitors, 22 inches each, with HDMI and display ports
Comprehensive Compensation & Benefits
Carenet Health recognizes the value of its team members by offering a rewarding compensation package. The position offers a starting wage of $16.00 per hour. Additionally, team members receive comprehensive benefits including health, dental, and vision insurance; a 401(k) plan with company match; paid time off and holidays; flexible spending accounts; wellness programs; and career development opportunities.
Application Process
Note: Rat Race Rebellion serves as a job board and blog; we do not interfere with application or hiring processes.
CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For more opportunities, visit our Newest Jobs & Gigs page. Join our free Telegram channel to stay updated on similar job postings. We hope your work-from-home journey begins here!
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