by Chris Durst July 30, 2025
| This job is curated directly from the employer’s page. We are not affiliated with the employer, nor do we post on their behalf. These listings connect directly to the company’s application page, so apply swiftly if interested! |
Join Beyond Finance as a $19-$20/Hr. Remote Customer Service Representative
Are you seeking a meaningful career as a remote customer service representative, with competitive pay ranging from $19-$20 per hour? Beyond Finance, a leader in financial services, is on the hunt for dedicated individuals to guide customers from the initial enrollment to successful program completion. Upon completing a paid four-week training, you will tackle tasks involving client issue analysis and resolution.
Your Role in Customer Success
Our representatives act as empathetic liaisons for clients engaged in Beyond Finance’s financial solutions. They respond to client calls with empathy and diligence, consistently exceeding client needs. This role demands a commitment to customer satisfaction and a proactive approach to client interactions. After training, you’ll provide exceptional support and ensure clients have a seamless experience.
Responsibilities as a Remote Customer Service Representative
- Deliver excellent customer service during high-volume inbound and outbound calls by addressing client inquiries and educating them about our financial solutions.
- Identify, analyze, and resolve client issues with active listening skills and critical thinking to ensure first-call resolution.
- Communicate effectively with clients and work collaboratively with various departments.
- Independently and as part of a team, focus on retaining clients by offering top-tier service.
- Navigate and troubleshoot multiple computer systems while updating client records in the CRM database.
- Consistently learn and utilize company and industry knowledge to provide accurate solutions.
- Meet quality service and efficiency benchmarks, while participating in feedback sessions to enhance workflow.
What We Seek in Candidates
- At least one year of high-volume call center experience.
- Strong technical skills for navigating complex systems.
- Excellent communication abilities and an empathetic approach to service.
- An effective problem solver with a people-focused methodology.
- Experience working productively from home in a dedicated workspace.
Compensation & Benefits
The salary ranges from $19 to $20 per hour, influenced by your skills, experience, and performance. Beyond Finance also provides generous benefits for eligible employees, including health, dental, and vision contributions, along with a 401(k) matching program and career development opportunities.
How to Apply
CLICK HERE for full details and to apply for the Remote Customer Service Representative role. Explore more job opportunities on our Newest Jobs & Gigs page. Be the first to hear about such openings by joining our free Telegram channel. Best of luck as you pursue your remote work journey!
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