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by Chris Durst June 19, 2025
| Currently, the job listing for a Remote Customer Service Representative – Hiring US Nationwide is active. However, positions may fill quickly, so if you’re interested, apply or share soon! Unfortunately, we do not manage the HR processes for this role. For application issues, please reach out to the company directly. Best of luck in your job search, and may you find success in your remote work journey! |
Join Concentrix: A Leader in Remote Customer Service
Concentrix, renowned for exceptional global services and technology solutions, invites applications for the role of Remote Customer Service Representative. Your key responsibilities will include engaging with customers through calls and online communication to resolve technical issues. Accurate documentation in databases will also be essential.
To be considered, applicants need at least one year of customer service experience, a high school diploma or GED, and must reside in the United States. Strong computer skills are a must.
The pay scale ranges from $15-$18 per hour, alongside attractive benefits.
DAILY PAY OPTION AVAILABLE!
Discover the Role: Remote Customer Service Representative Insights
By joining as a Remote Customer Service Representative, you become part of a diverse team from over 70 countries. Together, we enhance top global brands with outstanding customer experiences and technology-driven innovations. As our team grows, we’re seeking more dedicated individuals committed to excellence in customer service.
Growth and Development Opportunities
This remote position offers a pathway to reimagine your career. At Concentrix, you’ll receive comprehensive training, state-of-the-art tools, and ongoing support. Notably, around 80% of our leaders have been promoted from within, illustrating the possibilities for personal and professional advancement. Our FREE Learning and Leadership Development programs are designed to help you achieve the career you aspire to.
Role Responsibilities
As a Remote Customer Service Representative, you will:
- Provide inbound support following a call flow guide
- Assist customers with basic technical issues
- Manage and document information accurately in databases
- Upsell additional products or services
- Ensure delightful customer interactions
Qualification Requirements
Delivering value and achieving success with each customer interaction requires specific skills and attributes. Qualifications for being a Remote Customer Service Representative include:
- 1+ year of customer service experience
- Flexible scheduling availability
- High school diploma or GED
- A quiet, dedicated workspace in your home
- Ability to efficiently multitask
- Willingness to learn new technologies
- Strong navigation and PC proficiency
- Access to high-speed internet and a smartphone
- Must reside in the United States
Perks You’ll Enjoy
In line with Concentrix’s Culture Beliefs, we invest significantly in our team members to sustain long-term success. Eligible employees enjoy numerous benefits including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and well-structured training. Salaries range from $15-$18/hr, with actual pay depending on location and qualifications.
- Access DailyPay to receive wages earlier
- Training programs with performance incentives
- Opportunities for employee referrals with bonuses
- Participate in networking groups like Network of Women, Black Professionals, LGBTQ+ Pride, and more
- Engage in health and wellness programs that promote a balanced lifestyle
- Mentorship programs supporting your career growth
- Work from the comfort of your home
- Diverse, inclusive events fostering global citizenship and community support
Ready to Apply?
Note: Rat Race Rebellion does not manage job applications or hiring processes; we provide job postings for informational purposes.
Click here for full details and to apply for the Remote Customer Service Representative position. Explore more opportunities on our Newest Jobs & Gigs page. Be the first to receive updates by joining our free Telegram channel. Best wishes as you pursue your flexible work venture!