Exciting Opportunity: Join as a Remote Health Service Support Expert
The role of a Remote Health Service Support Expert offers a dynamic opportunity to anyone interested in embarking on a career in customer service without prior experience. This position is crucial for engaging with plan participants, client contacts, and healthcare providers, enhancing the access to health benefits information.
Why Choose a Remote Health Service Support Role?
Working remotely as a health service support expert has its perks. Allegiance, a subsidiary under the reputable Cigna Corporation, has announced openings for this role. Remarkably, they provide complete training, ensuring that no prior experience is necessary. Those residing in Pacific, Mountain, and Central time zones may enjoy prioritized screening during the application process.
Why is this role appealing? At $20 per hour, alongside a comprehensive benefits package, it presents a lucrative entry into the healthcare industry without the hurdle of mandatory qualifications.
Key Responsibilities of a Remote Health Service Support Expert
In this role, you’ll handle telephone inquiries from various stakeholders about group health benefits. Your analytical skills will be honed as you delve into claims payment research and collaborate actively with your team, ensuring success across the board. Building effective communication channels with all stakeholders is vital in fostering a positive work environment.
Essential Duties:
- Respond to calls regarding benefits and claims.
- Document calls accurately using Chronolog.
- Engage directly with clients to resolve health benefit queries.
- Conduct research and provide accurate benefit documents interpretation.
Skills and Qualifications Needed
The preferred candidate should possess strong communication and computer skills. While a college degree isn’t mandatory, knowledge in medical terminology or customer service experience could be advantageous. The ability to adapt quickly to new software and collaborate effectively with others under pressure is crucial.
Requirements:
- High school diploma or GED.
- Strong PC skills and 45 wpm typing speed.
- Excellent verbal and written communication abilities.
Steps to Apply for This Rewarding Role
For those eager to dive into the health service industry, applying for this position is straightforward. Visit the Allegiance Careers Page for full details and to submit your application. Explore other opportunities on the Newest Jobs & Gigs page.
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