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by Chris Durst May 12, 2025
| As we write, this opportunity is available, but positions can fill swiftly, so act promptly if interested! Please reach out directly to the company regarding any application difficulties. We wish you the best in your job search! |
Dive Into a Rewarding Career: $19/Hr. Remote Customer Support Specialist
Explore an exciting role as a Remote Customer Support Specialist at Kaplan, an international leader in educational services. This position offers $19 per hour and the flexibility to work from home, ideal for those passionate about customer service and diverse communication channels like voice, email, chat, and social media.
Your Role as a Remote Customer Support Specialist
In this dynamic role, you will engage with customers, manage queries, and collaborate with Product Owners and Technical Specialists. You’ll play a crucial part in enhancing customer experiences and identifying ways to improve practices. Strong communication and problem-solving skills are essential for success.
Kaplan seeks professionals with at least one year of experience in customer service or inside sales. Candidates should thrive in remote settings and demonstrate a proactive, solution-focused mindset.
Kaplan’s Comprehensive Benefits
Kaplan provides a competitive benefits package, including health and wellness benefits from day one, tuition assistance, and a 401K Savings Plan. These offer support for both personal and professional growth within a flexible working environment.
Responsibilities That Drive Success
- Provide exceptional service through various platforms, documenting interactions in the CRM.
- Work with internal teams to address customer needs and propose enhancements.
- Stay informed about new product features and share them with customers.
- Perform product testing and facilitate improvements to support services.
Essential Qualifications
- Minimum of one year in Customer Service, Experience, or Inside Sales.
- Superior communication abilities and self-directed work ethic.
Kaplan encourages innovation and collaboration, ensuring a vibrant work atmosphere. This position is open nationwide in the US, embracing diversity and inclusivity.
Start your journey with Kaplan today! If you’re ready to make an impact and expand your career, apply now! For more opportunities, visit our Newest Jobs & Gigs page. Join our Telegram channel for the latest updates.
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