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by Chris Durst May 1, 2025
| As of now, the Remote Customer Experience Associate position with Magellan Health is accepting applications. Since fulfilling roles can occur swiftly, seize this opportunity and apply or share swiftly! Although we are not involved in their hiring, feel free to reach out to Magellan Health for any assistance during the application process. Best of luck as you pursue this potential work-from-home career! |
Explore the Position of Remote Customer Experience Associate at Magellan Health
Embark on a fulfilling career as a Remote Customer Experience Associate with Magellan Health, where you will assist members, providers, and clients with program guidelines and policies. Your role will encompass managing calls related to healthcare benefits and other essential tasks.
Essential Qualifications for Success
Ideal candidates have a high school diploma or GED, complemented by a minimum of one to two years in customer service. Success in this position requires proficiency in multitasking, particularly in typing and conversing simultaneously. Additionally, ease with navigating multiple computer applications and a flexible schedule are pivotal.
Rich Benefits & Competitive Compensation
Magellan Health offers an attractive salary ranging from $31,175-$46,765 per year alongside a comprehensive benefits package designed to enhance your well-being, covering physical, mental, emotional, and financial health.
Responsibilities of the Role
- Uphold key performance indicators while showing empathy to members and providers, aligning with Magellan Health’s mission.
- Respond effectively to crisis calls and facilitate necessary referrals.
- Accurately manage, document, and communicate medical information, ensuring confidentiality and adherence to health information policies.
- Show adaptability in tasks and schedules to achieve business objectives.
- Engage in continuous learning experiences to drive personal growth and career progression.
- Contribute to team excellence by identifying areas for operational improvement.
- Nurture a high-performance culture within the Care Center.
Embark On Your Magellan Health Career Today
This opportunity allows you to thrive in a dynamic, supportive environment while working remotely. For full details and to apply for this role, visit the official job listing. Don’t forget to explore our Newest Jobs & Gigs page for more roles like this, or stay updated on upcoming opportunities by joining our free Telegram channel. Here’s to securing your future from the comfort of your home!