by Chris Durst Apr. 23, 2025
| At the time of writing, this job opportunity is open for applications. However, these roles can be filled quickly, so if you’re interested in becoming a Remote Customer Support Representative, be sure to apply promptly. We wish everyone success in finding their perfect work-from-home job! |
Remote Customer Service Jobs at Brightree
Are you interested in a fulfilling role as a Remote Customer Support Representative with a competitive pay of $19-$27 per hour? Brightree is seeking talented individuals to join their team, supporting users of their software solutions. In this engaging position, you will efficiently address client queries concerning their platform and related services. Communicating via phone or online methods, you’ll be responsible for resolving both straightforward and intricate customer issues.
The company values prior experience in customer software support, proficiency in Microsoft Office (Outlook, Word, Excel), and candidates who exhibit technical troubleshooting skills and a positive demeanor.
Additionally, employees benefit from a robust compensation package.
Key Responsibilities of a Remote Customer Support Representative
Your main tasks will involve diagnosing and troubleshooting various customer questions related to system setup, software features, and potential improvements. You’ll also engage with clients to troubleshoot issues lacking pre-existing solutions. It’s crucial to document new inquiries and their resolutions effectively, adding value to the knowledge base.
- Master the Brightree software to address diverse client inquiries efficiently.
- Proactively identify and communicate solutions for critical issues affecting multiple clients.
- Stay informed about technological advancements and product updates.
Ideal Candidate Attributes for the Role
Brightree is looking for individuals with experience in remote customer support roles. Familiarity with healthcare industry standards or possessing Brightree software expertise will be an advantage. Candidates should be self-motivated, eager to learn, and capable of thriving in a dynamic environment.
- Minimum educational attainment includes a bachelor’s degree or equivalent experience in finance, business, healthcare, or technology.
- Proven aptitude in Salesforce and Microsoft products.
- Exhibit strong problem-solving abilities and a customer-centric mindset.
Join the Brightree Team
ResMed, the parent company of Brightree, offers an attractive salary range of $19-$27 per hour. Benefits extend to comprehensive medical, dental, and vision plans, alongside various flexible work options and personal growth opportunities. The organization supports its workforce with hefty paid time off, caregiver leave, and retirement plans.
Decisions regarding individual compensation are made based on location, experience, and the prospective employee’s skills, ensuring fairness and market competitiveness.
Application Instructions
Note: We facilitate job listings but do not participate in hiring. For direct application processes, visit the specified career portals.
CLICK HERE for full details and to apply for this Remote Customer Support Representative opportunity. Discover more roles on our Newest Jobs & Gigs page. Interested in receiving updates on similar opportunities? Join our free Telegram channel.
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