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by Chris Durst March 14, 2025
| The job listing we discuss here is active as of now, but positions may close quickly. If interested, ensure you apply or share promptly! Unfortunately, we oversee the hiring process, so direct all application queries to the hiring entity. We hope your remote work ambitions come true soon! |
Explore $22-$23/Hr Remote Customer Support Associate Opportunities at Proof
Proof, an organization distinguished for its online notarization and secure transaction services, has listed a position for a Remote Customer Support Associate on their careers portal. This role entails quite a few exciting perks like a monthly work-from-home stipend, wellness reimbursements, and even a Grubhub credit for lunch!
Your responsibilities will include offering customer assistance through various channels such as chat, email, and phone.
The remuneration is quite appealing, with a rate of $22-$23/hr. The comprehensive benefits package includes health coverage, unlimited sick and vacation days, and much more.
Notably, there are no state-level hiring restrictions, nor are specific educational requirements needed, although customer service experience can be advantageous. Effective communication, multitasking prowess, and technological adeptness are key skills.
Expect full-time employment and plenty of opportunities for growth.
Remote Customer Support Associate Role Insights
Tackling this fundamental role means facilitating vital customer transactions. We seek team players with a proactive mindset, who showcase empathy, agility, and supportive collaboration. If you excel in technology and radiate positivity, we want to hear from you!
Your Responsibilities at Proof as a Customer Support Associate
- Conduct customer support through chat, email, and phone
- Maintain a courteous, empathetic, and professional demeanor
- Resolve queries and technical difficulties by identifying and explaining solutions
- Efficient delivery of accurate and complete information
- Offer feedback and product suggestions
- Participate in new assignments to expand your career
- Undertake administrative tasks as per business needs
Ideal Candidate Profile
- Passion for exceeding customer expectations
- Structured experience in customer service, ideally in a contact center
- Exemplary written and verbal communication skills
- Strong problem-solving drive and commitment
- Customer conflict resolution skills with a calm demeanor
- Ability to handle multiple tasks and manage time effectively
- Cooperative and flexible approach to teamwork
- Patience when dealing with technical issues
- Keen interest in technology
Understanding Role Logistics
Our incredible support team is available from Monday to Friday, 8 am to 10 pm EST, and Saturday to Sunday, 8 am to 7 pm EST. Shifts will be arranged within these hours.
Compensation and Benefits Overview
Here’s what’s awaiting you:
- Comprehensive medical, dental, and vision coverage
- Inclusive insurance plans: life, long-term, and short-term disability
- 401k Plan with 4% matching from day one
- Boundless sick and vacation time
- 14 recognized holidays plus two ‘Chillax’ weeks
- 12-week paid parental leave
- A 4-week sabbatical upon completing 5 years
- Health reimbursements for fertility/gender affirmation needs
- Complimentary Grubhub lunch credits
- Monthly remote work allowance
- Support for professional growth
- Monthly wellness reimbursement
- And more exciting benefits!
$22–$23 per hour
Application Guidance
(Please note, Rat Race Rebellion does not engage in the hiring process or applications; we’re here to share valuable opportunities!)
CLICK HERE for full details and to apply for this Remote Customer Support Associate position. Interested in more like this? Discover our Newest Jobs & Gigs page. Be first to know about fresh opportunities by joining our free Telegram channel. Good luck turning your remote work dreams into reality!
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