CDC Remote Customer Support Agent

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by Chris Durst Feb. 10, 2025

Opportunities as a Remote Customer Service Agent Supporting the CDC

Maximus, known for partnering with government sectors across different levels, has new openings for aspiring Remote Customer Service Agents supporting the CDC program. Although initially temporary (3-6 months), this opportunity not only adds financial value but also boosts your resume with an esteemed association.

These agents will engage with queries through telephones, emails, web chats, or even letters, tackling tasks like scheduling vaccinations and dispatching kits. Interactions involve multiple audiences, including the general populace, healthcare providers, and government officials.

Your Role as a Remote Customer Service Agent

Remote Customer Service Agent jobs with Maximus demand handling straightforward or routine concerns yet occasionally require judgment beyond pre-defined guidelines. The use of a computerized system is integral for managing data efficiently.

• Primarily focused on delivering excellent customer service.
• Flexibility is key; shifts can range, ensuring 40 hours weekly.
• Agents address inquiries from various channels, ensuring they follow CDC and Maximus standards for confidentiality and professionalism.

Prerequisites for Success in this Role

Aspiring to become a Remote Customer Service Agent supporting the CDC? Candidates should possess at least six months of relevant experience in customer service or administration. Additional requirements include fluency in English, proficiency in basic computer applications, and having a suitable home workspace.

• Requirements include providing personal computer equipment fit for the job.
• Internet connection must be reliable and fast; specific speed criteria apply.

Why Choose to Be a Remote Customer Service Agent?

Maximus offers a pay rate ranging from $17.20 to $21.63 per hour, subject to the locality. Altering shifts and the potential for weekend work means flexibility is crucial for applicants. Compliance with remote work standards and undergoing periodic training are part of the role.

If you meet the qualifications and are enthusiastic about the chance to work from home while supporting vital public health operations, explore the Remote Customer Service Agent position today. For further guidance on remote working, Click Here For More Work From Home tips and strategies.

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