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by Chris Durst Jan. 10, 2025
| If you’re interested in a lucrative work-from-home position as a Remote Customer Support Representative earning $45,000-$55,000 annually, this opportunity might be for you! Make sure to apply quickly, as openings can fill rapidly. Although we provide this information, we don’t influence hiring processes. Direct your application queries to the respective company. Wishing you success in landing a remote role soon! |
Discover Remote Customer Support Opportunities at ChurnZero
ChurnZero, known for its AI customer growth software, is currently offering a Remote Customer Support Representative position. If tackling support inquiries through email and Zoom piques your interest, this role provides a rewarding avenue for using your communication skills effectively. Applicants need at least two years of experience in customer support or service, especially within a SaaS setting. Strong problem-solving capabilities and proficiency in learning new software will be essential. The role comes with a base salary range of $45,000-$55,000 annually, with potential earnings reaching up to $65,000.
Role Details and Requirements
If chosen as a Remote CSR at ChurnZero, you will contribute to the exceptional customer experiences by delivering essential product guidance and resolving technical inquiries. Your role will directly impact the high ratings ChurnZero has achieved in G2 Crowd’s Customer Success category, offering you a chance to be part of an outstanding team! Here are some key aspects of the position:
- Resolving support cases via email and Zoom, ensuring prompt and effective communication.
- Collaborating with colleagues to address product bugs and enhance solutions.
- Responding creatively to customer feedback and queries.
- Sharing accurate and comprehensive information with customers and team members.
- Contributing to process improvements across Customer Success, Product Management, and Development.
- Meeting case resolution targets and SLA expectations diligently.
- Enhancing team dynamics through enthusiasm and customer-centric focus.
Qualifications and Application Process
- A bachelor’s degree or equivalent experience is advantageous.
- Two years’ experience in relevant roles, ideally in SaaS.
- Strong communication, active listening, and empathy towards customer needs.
- Proactive in problem-solving and adept at troubleshooting without full information.
- Excellent organizational skills and clarity in handling escalations.
- Ability to navigate software solutions and elucidate complex data concepts simply.
- Experience with Zendesk will be an advantage.
How to Apply
Please note that Rat Race Rebellion does not manage job applications or hiring processes for listings on our platform.
CLICK HERE for full details and to apply for this Remote Customer Support Representative position. For more job opportunities, visit our Newest Jobs & Gigs page. To receive updates about similar roles, subscribe to our free Telegram channel. Best of luck with your remote job endeavors!
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