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by Chris Durst Jan. 30, 2025
| As you read this, the listing for a Remote Customer Success Advocate position remains active, suggesting applications are still open. However, keep in mind that positions can close swiftly, so consider applying or sharing quickly if you’re interested! Remember, we are not involved in the hiring processes of other companies. If you face issues, please reach out to them directly. We wish you the best in your search and hope you’ll soon be enjoying the flexibility of working from home! |
Explore the Remote Customer Success Advocate II Opportunity with Lumen
Embarking on a career as a Remote Customer Success Advocate II with Lumen opens the door to understanding customer perspectives, addressing their needs, and empowering them with technology. Earning between $54,579 to $80,042 annually, this role demands implementing success plans that guide customers through critical milestones and encourage efficient use of Lumen’s solutions to achieve corporate objectives. You’ll be, among other tasks, proactively engaging with customers to support their success journey.
Key Responsibilities of a Remote Customer Success Advocate II
The role of a Remote Customer Success Advocate II is central to ensuring customer success within small to medium-sized businesses. The position involves understanding customer health indicators and concerns, assuring that they can utilize technology to its fullest potential to meet business goals. Building trust, you’ll identify opportunities for expanding product usage and facilitate this by collaborating closely with the sales team.
Skills and Qualifications for Success
Prospective candidates should have at least three years of experience in customer success or account management. Strong communication skills are essential to foster relationships within customer accounts, and applicants should possess a technical aptitude for understanding MS Office applications. These skills enable Remote Customer Success Advocates to prioritize customer needs and deliver solutions effectively.
Compensation and Benefits Overview
Salaries for this remote position range from $54,579 to $80,042 depending on your location. Lumen provides an extensive benefits package that encompasses health, life, and lifestyle benefits, aiming to support your overall well-being. As you advance through the hiring process, detailed information about bonuses, incentives, and other perks will be provided.
Applying for the Remote Customer Success Advocate II Role
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