.
by Chris Durst Jan. 24, 2025
| As we write, this job listing is online, and applications appear to be open. However, positions can be filled at any moment, so act quickly by applying or sharing! Please note, we have no control over the HR processes of other companies. If you encounter any issues with the application process, please contact the company directly. Best of luck, and we hope you find yourself working from home very soon! |
Explore the Role of a Remote Customer Support Representative at Sharecare
If you are eager to embark on a career as a Remote Customer Service Representative, then Sharecare offers an exciting opportunity. As a digital health company, Sharecare recently announced this remote position on their careers page. In this role, your main responsibilities will include handling customer inquiries through both phone calls and emails, ensuring that all communications are recorded accurately and consistently. Working remotely, you can be based anywhere in the United States, making it an attractive option for those seeking flexibility.
Earning Potential: What to Expect Working as a Remote Customer Service Representative
While the official job posting does not specify the pay for this position, online sources such as Indeed and Glassdoor estimate that the remuneration ranges between $16-$23 per hour. Although this has not been confirmed with Sharecare, it is worth noting that reviews on these sites suggest that employees receive a comprehensive benefits package.
Applicants should possess a high school diploma and prior customer service experience is advantageous. Excellent communication skills, basic proficiency in Microsoft Word and Outlook, and strong internet navigation abilities are essential qualifications for the role.
Key Job Responsibilities for Remote Customer Service Representatives:
- Efficiently identify, assess, and prioritize caller needs, questions, and concerns.
- Develop and execute plans to resolve customer queries effectively.
- Work collaboratively with other teams to bolster customer satisfaction.
- Engage in problem analysis, problem-solving, and recommend solutions according to protocol.
- Guide callers by proactively educating them about program benefits.
- Consistently achieve or surpass established call center metrics and quality standards.
- Utilize computer tools to process and document information accurately.
- Enhance caller interactions by building rapport and adjusting communication style appropriately.
- Provide precise information about Sharecare’s services and programs.
- Manage escalated issues by following up internally when required.
Essential Qualifications for Excelling in the Role:
- High School Diploma required.
- Experience in a customer service-related role is beneficial.
- Strong communication skills are a must.
- Ability to effectively multi-task under pressure.
- Basic knowledge of Microsoft Word and Outlook is essential.
- Proficiency in keyboard use and internet navigation is required.
- Capability to collaborate effectively within a team-oriented environment.
- Ability to thrive in a dynamic and ever-evolving workplace.
HOW TO APPLY
(Just a friendly reminder, Rat Race Rebellion is not involved in the application or hiring processes for the jobs listed on our website. Our role is to provide a job board and blog service.)
CLICK HERE for complete details and to apply for the Remote Customer Service Representative role. To discover more opportunities like this, visit our Newest Jobs & Gigs page. Ensure you’re the first to know about jobs like these by subscribing to our free Telegram channel. Here’s wishing you success as you forge your work-from-home career!
Discover more from Make Money Online and Work From Anywhere
Subscribe to get the latest posts sent to your email.
