by Chris Durst Jan. 27, 2025
| As of now, this job opportunity at Dow Jones remains available, and applications are being accepted. However, openings can close quickly, so act promptly if interested! We do not participate in the hiring processes of other companies. For any application issues, reach out to the company directly. Wishing you success in your job search, and hoping you soon enjoy the benefits of working from home! |
Join Dow Jones: Remote Customer Service Associate Opportunity
Are you seeking a fulfilling career with the flexibility to work from home? Dow Jones, renowned for its excellence in business information, is currently hiring for a Remote Customer Service Associate position. This role involves providing top-notch support via phone and email for the OPIS suite of products. You’ll assist with global inquiries about content, data, and account management, ensuring customer satisfaction at every step.
Explore the Role: Key Responsibilities at Dow Jones
In this dynamic position, you’ll tackle tasks ranging from answering customer questions to helping navigate products and managing billing inquiries. The ideal candidate thrives on solving problems and delivering exceptional service. With an annual salary ranging from $45,000 to $60,000 and a robust benefits package, this is a sizable opportunity for growth in a global financial giant.
Why Choose Dow Jones?
Becoming a Customer Service Associate with Dow Jones places you in a supportive, forward-thinking environment. The company’s dedication to its team is evident, offering avenues for both personal and professional development. Customer service excellence is at the heart of Dow Jones, ensuring you not only assist clients but also advance your career in a thriving multinational firm.
Role Requirements
- Minimum one year of experience in customer service (preferred)
- Ability to work from 10 AM to 7 PM Eastern Standard Time
- Skills in quickly mastering technical systems and applications
- Salesforce or NetSuite experience is advantageous, as is a college degree or equivalent work experience
World-Class Benefits by Dow Jones
- Inclusive Healthcare Benefits
- Paid Time Off to promote work-life balance
- Comprehensive Retirement Planning
- Diverse Insurance Plans
- Lifestyle and Wellness Programs
- Supportive Education and Family Care Benefits
How to Take the Next Step
This is your chance to become a pivotal part of Dow Jones’ customer service team. For more details and to apply for the Remote Customer Service Associate role, CLICK HERE. Stay updated with similar jobs by visiting our Newest Jobs & Gigs page or joining our free Telegram channel.
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