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by Chris Durst Dec. 9, 2024
| This exciting job listing is currently live, and you have the chance to apply. Remember, positions can fill quickly, so if this sparks your interest, act fast and share with others! Please note we don’t manage the application processes for companies. If issues arise, contact them directly. Best of luck in your work-from-home pursuit! |
Discover Your Role as a Remote Customer Support Specialist
Diving into the thriving world of remote jobs, the NON-PHONE Remote Customer Support Specialist role at Whop promises an annual salary of $48,000. This position is perfect for those who excel in providing support without the necessity of phone communications.
What the Remote Customer Support Role Entails
Working as a NON-PHONE Customer Support Specialist, your primary responsibility will be to assist Whop’s users and creators through text-based interactions, particularly using the Intercom tool. This role enables you to not only resolve issues but also ensure customer inquiries are met with detailed and friendly assistance.
With flexible scheduling, shifts include morning, afternoon, and evening slots, making this position adaptable to various lifestyles across the United States.
Qualifications You Need to Bring Onboard
Candidates should have strong experience in customer support roles, possessing both exceptional written and verbal skills. Problem-solving is key, and familiarity with platforms like Whop, Intercom, Slack, and Linear enhances your application.
Moreover, being comfortable working different shifts will be an advantage as you deliver top-notch support to Whop’s community.
Growth and Learning in Your First 30 Days
Day 7: Meet your team and familiarize yourself with the products and tools like Intercom for managing customer inquiries.
Day 14: Observe experienced members, begin handling simpler tickets, and explore our database for deeper insights.
Day 21: Handle your own set of tickets and work collaboratively on challenging cases, refining your communication skills as you go.
Day 30: Manage a full load independently, seek feedback, and outline objectives for your continuous development over the next two months.
Earn Competitive Compensation
Your efforts in enhancing customer experience will be rewarded with an annual salary of $48,000, ensuring that your contributions are valued.
CLICK HERE for full details and to apply for this Remote Customer Support Specialist position. Discover more remote opportunities on our Newest Jobs & Gigs page or join our free Telegram channel to stay updated. Empower your work-from-home journey and join a supportive community!
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