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by Chris Durst Dec. 2, 2024
| Our information shows this Remote Customer Service Representative – $17-$19/Hr. position is still accepting applicants. However, positions may fill quickly, so we encourage those interested to apply immediately! |
About Garner Health: Remote Customer Service Role Highlights
Garner Health, a leader in health technology solutions, invites individuals to apply for their Remote Customer Service Representative position. The role is geared towards those ready to assist members through phone, chat, and email, ensuring they find suitable healthcare options and understand program functionalities effectively.
Responsibilities of a Remote Customer Service Representative
Key responsibilities for this role include delivering exceptional member support, guiding plan participants, and resolving claim issues efficiently. Garner Health requires applicants who excel in communication and are adept at handling complex scenarios while maintaining a professional demeanor.
The work entails using a company-provided MacBook, requiring proficiency and comfort in navigating both macOS and Garner’s proprietary tools. The opportunity offers competitive pay between $17 and $19 hourly, operating within a flexible schedule.
What Garner Health Prefers for this Position
- United States residency is mandatory, and work must be undertaken domestically.
- Effective use of electronic platforms such as Zendesk and G Suite.
- Clear and professional written skills are mandatory to avoid communication errors.
- The ability to manage challenging situations with empathy and a solution-oriented approach.
- Excellent organizational abilities, ensuring you can juggle multiple priorities effectively.
Essential Traits of an Ideal Candidate
- A genuine passion for assisting others and offering a supportive ear is vital.
- Being a proactive problem solver with initiative is highly valued.
- Possessing a history of success in customer service environments.
- Maintain professionalism in all interactions and manage tense situations calmly.
Application Process for the Remote Customer Service Role
Interested candidates seeking a fulfilling career in supporting healthcare services should refer to Garner Health’s job posting here for further details and to submit applications. Experience in the field adds incredible value to your application.
Explore more work-from-home job opportunities by visiting our extensive list of roles! For ongoing updates and new job alerts, remember to join our Telegram channel. Best of luck in shaping your remote work journey!
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