.
by Chris Durst Sept. 17, 2024
| The job posting for the Remote Patient Services Representative position is currently active. Although opportunities can close quickly, take action soon if this role interests you. Note that we do not influence the hiring process of other companies. If you face application challenges, contact the employer directly. Best of luck in your search, and may you soon enjoy the benefits of working from home! |
Opportunity at American Health Connection
American Health Connection, a prominent healthcare call center, is hiring for the role of a Remote Patient Services Representative. This position starts at $16 per hour, with a review of the compensation rate after 90 days. In this role, you will communicate with patients over the phone, efficiently schedule appointments, pre-register patients, and handle insurance verifications.
However, applications are not accepted from residents of California, Arizona, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, New Mexico, North Dakota, Oregon, South Dakota, Vermont, Washington, Washington D.C., and Wisconsin.
Responsibilities of a Remote Patient Services Representative
As a Remote Patient Services Representative, your primary responsibilities will include:
- Communicating with patients via phone.
- Accurately and swiftly scheduling appointments following the provided protocols.
- Pre-registering patients and verifying insurance details.
- Managing 100+ calls back-to-back per shift in a high-paced environment.
Essential skills for candidates include a minimum of two years of recent experience in a medical office setting, proficiency with electronic health record systems (EMR/EHR), and basic insurance knowledge. Additionally, exceptional communication skills, both written and verbal, are required.
Compensation and Comprehensive Benefits
The starting pay for this role is $16 per hour, with a 90-day review period. The benefits package includes:
- Medical, dental, and vision insurance.
- Life insurance.
- 401(k) Plan with a company match.
- And much more!
Equipment and Workplace Requirements
This position is BYOE (Bring Your Own Equipment). Ensure your setup meets the following criteria before your start date:
- Operating system: Windows 10 or newer; Mac Big Sur or newer.
- Computer specifications: Intel i5 / Ryzen 3 / M1 or better (4-8 Cores), 8GB RAM, and non-portable devices only.
- Monitor: At least 22 inches, with dual monitors highly recommended.
- Internet: Wired Ethernet connection with at least 30mbps download and 10mbps upload speeds. Wireless and satellite connections are not acceptable.
- Headset: Plantronics Blackwire 3320 or equivalent, with noise-cancelling microphone.
- Work Environment: Private, noise-free, and HIPAA compliant workspace at home.
American Health Connection does not accept applications from residents of California, Arizona, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, New Mexico, North Dakota, Oregon, South Dakota, Vermont, Washington, Washington D.C., and Wisconsin.
How to Apply
(Please note, Rat Race Rebellion does not participate in the application or hiring processes for jobs we post. We are a job board and blog.)
CLICK HERE for full details and to apply for this Remote Patient Services Representative position. For similar opportunities, check out our Newest Jobs & Gigs page. To get updates on the latest job postings, join our free Telegram channel. Best of luck in your work-from-home journey!
Click Here For More Work From Home tips and strategies.
Discover more from Make Money Online and Work From Anywhere
Subscribe to get the latest posts sent to your email.
