.
by Chris Durst Sept. 13, 2024
| This job listing is actively open, so don’t hesitate to apply or share quickly if you’re interested! Please note that we do not participate in the hiring processes of other companies. If you face any issues with the application, contact them directly. Wishing you the best of luck in your job search, and may you soon find yourself working from home! |
Exciting Opportunity: Remote Customer Care Associate at Hippo Education
Hippo Education, a leading name in medical education, is currently hiring a Remote Customer Care Associate. In this vital role, you’ll engage with customers, ensuring their questions are thoroughly and promptly addressed.
Although a college degree is not mandatory, applicants should demonstrate enthusiasm and possess at least 2 years of experience in customer support.
This full-time position offers a competitive salary range of $40,000 – $50,000 per year. Additionally, employees enjoy benefits such as a 401(k) match along with health, vision, and dental insurance.
We appreciate how Hippo values work-life balance, offering flexibility and reasonable working hours.
Dive Into the Role: Remote Customer Care Associate Details
Join a spirited team dedicated to delivering exceptional medical education through diverse formats, including video bootcamps, podcasts, and board prep resources. We’re a community of over 70 remote employees, directly impacting clinicians and their patients.
As a Customer Care Associate, you’ll represent the company and ensure all customer inquiries receive comprehensive and timely responses. At Hippo, we prioritize customer satisfaction over profit. To excel in this role, you’ll need to be a charismatic and proactive advocate for our customers’ needs.
Key Responsibilities of the Customer Care Associate
- Address incoming inquiries through email, live chat, and phone calls
- Collaborate with the customer care team to identify and escalate issues
- Relay customer feedback to relevant internal teams
- Assist with additional projects as necessary
Essential Qualities of a Successful Candidate
- Excellent verbal and written communication abilities
- Self-motivated with strong analytical and problem-solving skills
- Adept at acquiring and applying product knowledge during customer interactions
- Proficient in time management and multitasking while maintaining attention to detail
- Genuine desire to assist customers
Required Qualifications
- Minimum of 2 years in a customer support position
- Familiarity with HubSpot or other CRM platforms is advantageous
- Fluency in English
Compensation, Job Details & Benefits
Salary: $40,000 – 50,000
- Full-time, 40 hours/week commitment
- Completely remote work environment
- Paid time off
- 401(k) match along with health, vision, and dental insurance
- A commitment to work-life balance with flexible hours
- Opportunities for employee growth and skill development
How to Apply for the Remote Customer Care Associate Position
(A friendly reminder: Rat Race Rebellion does not get involved in the application or hiring procedures of jobs posted on our platform. We serve as a job board and information source.)
CLICK HERE to review the full details and apply for this Remote Customer Care Associate role. If you are interested in similar opportunities, check out our Newest Jobs & Gigs page. For real-time job updates, join our free Telegram channel. Good luck as you pursue your work-from-home dreams!
Discover more from Make Money Online and Work From Anywhere
Subscribe to get the latest posts sent to your email.
